KŌZE PLACE

Beautifully crafted scents and designs that transform your home into a sanctuary

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Introducing KŌZE PLACE - a new home scent experience created exclusively for Dollar General. All products are developed with high quality fragrances and infused with exclusive RoomBloom™ scent technology that offers a room filling fragrance experience.

Designed to bring something beautiful and premium to your home at an everyday low price.

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All products are paraben-free, phthalate-free, formaldehyde-free and cruelty-free. All candles have cotton core, lead-free candle wicks.

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About the Koze Place Brand

Welcome to Koze Place, the affordable scented home goods brand brought to you by Dollar General. At Koze Place, we believe that every room in your home should have its own filling fragrance experience. That's why we offer a wide range of premium scented products, from candles, fabric & room sprays, to wax rounds and more, all at unbeatable prices.

So, why wait? Browse our collection of luxury fragrances for the home today and discover why Koze Place is the best choice for affordable scented products.

Frequently Asked Questions

What is the Koze Place brand?

Koze Place believes design is essential and that beauty and function are not mutually exclusive. With custom packaging elements developed specifically for Dollar General.

What products does the Koze Place brand offer?

Koze Place is available in nine uniquely curated scents including Passionfruit & Hibiscus, Vanilla Bliss & Orchid and Fresh Lavender & Cotton that infuse exclusive scent technologies to keep your home fresh and clean smelling. The product line includes scented candles, wax melts, diffuser oils and air & fabric refresher sprays.

Where can I find Koze Place products?

Koze Place is a new specialty home scenting experience available exclusivity at Dollar General.

What is the price range of Koze Place products?

Koze Place products are priced at $5 or less. It is possible to create a premium home scent experience that doesn’t break the bank.

Is the Koze Place brand environmentally friendly?

All Koze Place products are paraben-free, phthalate-free, formaldehyde-free, lead-free and cruelty-free.

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How Delivery works

Scheduling
To ensure we deliver your order at a time that is best for your schedule, you will be asked to select your desired delivery time from our three available options.

ASAP: Arrives within 1 hour of placing order, additional fee applies

Soon: Arrives within 2 hours of placing order

Later: Schedule for the same day or next day

Fees
Delivery fees are based on the size of the order placed.

Basket Level	Fee
$14.99 and below	$7.99
$15.00 - $29.99	$4.99
$30.00 and above	$2.99
ASAP (in addition to basket level fee)	up to $1.00

Delivery fees are non-refundable and are not adjustable should the order size change due to out of stocks, substitutions, or refunds and returns.

Delivering
Upon order confirmation, a shopper is assigned to align with your selected delivery time. You will receive a series of texts and/or emails to keep you posted on your order progress and delivery arrival.

Canceling
After placing your order, you will have up until a shopper is assigned to cancel your order. Your order details page, accessible from your confirmation email or your account for signed in customers, will have a "Cancel order" button if this option is still available. You will not be able to modify your order after placement.

Substitutions
Unfortunately, an item you have ordered may occasionally become unavailable, but many products have an eligible alternative that we can substitute.

All items ordered for delivery will default to "Allow Substitutions." Should there be an item you do not wish to be substituted, just uncheck the Allow Substitutions box next to that item when prompted.

You will need to provide a valid mobile number and email so our delivery team can advise you of available substitute items when your order is processed in store.

Substituted items may not be eligible for discounts and offers that were applicable to the original items in your DG Delivery order. You will be charged the retail price of the substituted item and not the retail price of the original item in your DG Delivery order.

Returns & Refunds
If we did not get something right with your delivered order, we are here to help.

We offer three options to process your refund.

Self-Service: Tap the "Need help with your order?" link on your order details page to process a self-service refund. Restrictions and limitations apply.
Customer Care: Contact our Customer Care team directly.
In-Store Return: Using the barcode on your order details page as your receipt. The barcode can be found under your Order History for logged in customers, or in your DG Delivery Complete email.

Visit our Help Center on DG.com or in the DG App to learn more about our complete Return Policy.

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