Last Modified: March 11, 2022
Dollar General Corporation (“Dollar General”, “we”, “our” or “us”) provides this Privacy Policy so that you are familiar with how we collect, use and share your information.
1. What does this Privacy Policy cover?
This privacy policy outlines Dollar General’s practices in connection with the information you provide us, or that we otherwise collect from or about you, when you interact with Dollar General through our stores, websites (the “Websites”), mobile applications (the “Apps”) and/or other services (collectively, the “Services”). By using or interacting with any of the Services or otherwise providing your personal information to Dollar General, you consent to Dollar General’s collection, use and sharing of your personal information in accordance with this Privacy Policy.
2. Important information regarding use of the Services and third parties.
We use third parties to provide certain Services. Some of our Services may contain links to third parties’ websites. This Privacy Policy does not address, and we do not control and are not responsible for the content, security or privacy practices of any third parties, including any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Instagram, Twitter, Pinterest (collectively “Social Media Pages”) Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any information you disclose to other organizations through or in connection with the Apps or our Social Media Pages.
The Services are operated in the United States and are not intended for use by residents of any country outside of the US. The Services and our collection, use and sharing of your information is governed solely by US law.
3. What information is collected by Dollar General?
We collect information when you interact with us, including, but not limited to, your first and last name, home or mailing address, e-mail address, telephone number and any other information you provide us. In some circumstances, we (or our service providers) may also collect: date of birth or age; driver’s license number; purchase/return/exchange information; list information; information concerning your mobile device (including, without limitation, browser and device information); information concerning how you use our Websites and Apps; certain debit/credit card information; geo-location and in-store location information; information collected through cookies, pixel tags and other technologies; temporary or persistent unique device identifiers; and/or demographic information. We also collect your personal information to establish, manage, terminate or otherwise administer the employment relationship.
If you submit any information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
4. How does Dollar General collect information?
We and our service providers may collect information in a variety of ways, including when you:
We and our service providers may also collect information in a variety of other ways, including:
5. How does Dollar General use my information?
We and our service providers may use your information:
If you have created an account on our Websites, you have the opportunity to e-mail shopping litsts and/or product pages to your friends. In order to accomplish this, you must provide your friend’s name and e-mail address to us.By using this functionality, you are telling us that you are entitled to provide us with your friend’s name and email address.
6. Does Dollar General collect the personal information of children?
Except where legally required, the Websites and Apps are not designed for or directed to children under the age of 16, and Dollar General does not knowingly collect online the personal information of children under the age of 16.
7. How might Dollar General share my information?
Dollar General may share your information with:
·Our affiliates and subsidiaries, selected product vendors, and trusted partners with whom we have a business relationship in order to address a product concern, or to notify you of special offers and promotions relating to such companies’ products available through Dollar General.
·Service providers who help us provide a particular operation and its services (e.g., electronic commerce, digital coupon platform). Examples of the services performed by these third-party service providers include (but are not limited to):
We also may use and share your information as we believe to be necessary or appropriate: (a) under applicable law; (b) to respond to subpoenas or other requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities; (c) to enforce our Terms of Use; and (d) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.
We may use third-party advertising companies to serve advertisements tailored to you, based on information relating to your use of the Services and/or other websites or online services on any of your devices, as well as on information received from third parties. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.
If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://www.networkadvertising.org/managing/opt_out.asp and http://www.aboutads.info/. You may download the AppChoices app at www.aboutads.info/appchoices to opt out in mobile apps.
9. How does Dollar General secure information?
Dollar General and our third party service providers seek to use reasonable technical, administrative, and physical safeguards to protect your information.
Although we work to protect your information, you should be aware that no technology is perfect and no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.
10. What are my choices regarding my information?
We will try to comply with your request(s) as applicable and as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt-out.
11. Can Dollar General change this Privacy Policy?
Yes. We will post any changes to this Privacy Policy here so that you will always be aware of our privacy practices. Please refer back to this Privacy Policy regularly. The “Last Modified” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services. Your continued use of our Services following our posting of any such changes will mean that you accept such changes.
12. California Do Not Track Policy
Some browsers have a “do not track” feature that may transmit "do not track" signals to the websites and other online services with which the browser communicates. At this time, we do not currently participate in any “Do Not Track” (DNT) systems that would allow us to respond to such browser “do not track” signals.
Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), Dollar General provides the following additional details regarding the categories of Personal Information about California residents that we have collected or disclosed within the preceding 12 months. This CCPA Notice does not pertain to the Personal Information that we have collected about a California resident in the course of such person acting as a job applicant to, an employee of, director of, officer of, or contractor of Dollar General (to the extent that the such person’s Personal Information is or was collected and used by Dollar General solely within the context of the person’s role or former role as a job applicant to, an employee of, director of, officer of, or a contractor of Dollar General). You can read the CCPA Notice that pertains to the Personal Information that we have collected about California residents in the course of such persons acting as job applicants, employees, directors, officers, or contractors of Dollar General, here.
A. We collected the following categories of Personal Information:
1. Identifiers, such as name, contact information, online identifiers and other government-issued ID numbers;
2. Personal Information, as defined in the California customer records law, such as name, contact information and financial information;
3. Commercial information, such as transaction information, purchase history and financial details;
4. Internet or network activity information, such as browsing history, online behavior, and interactions with our and other websites, applications and systems;
5. Geolocation data, such as device location and IP location;
6. Characteristics of protected classifications under California or federal law, such as age;
7. Call recordings created in connection with our business activities; and
8. Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
We collect this Personal Information from you and from other categories of sources: publicly available databases, our service providers, social networks and our Social Media Pages, and joint marketing partners, when they share the information with us.
We share this Personal Information with selected product vendors; service providers; third-party sponsors of sweepstakes, contests and similar promotions; business partners and auditors.
We may use this Personal Information to operate, manage, and maintain our business; to provide our products and services; to administer prize promotions, offers and events; and to accomplish our business purposes and objectives, including, for example, using Personal Information to: develop, improve, repair, and maintain our products and services; personalize, advertise, and market our products, services and offers; conduct research, analytics, and data analysis; maintain our facilities and infrastructure; undertake quality and safety assurance measures; conduct risk and security control and monitoring; detect and prevent fraud; perform identity verification; perform accounting, audit, and other internal functions, such as internal investigations; comply with law, legal process, and internal policies; maintain records; and exercise and defend legal claims.
B. We disclosed the following Personal Information to third parties (such as our service providers and business partners) for our operational business purposes:
1. Identifiers, such as name, contact information, online identifiers and government-issued ID numbers;
2. Personal information, as defined in the California customer records law, such as name, contact information and financial information;
3. Commercial information, such as transaction information, purchase history and financial details;
4. Internet or network activity information, such as browsing history, online behavior, and interactions with our and other websites, applications and systems;
5. Characteristics of protected classifications under California or federal law, such as age; and
6. Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
C. We have “sold” (as that term is defined in the CCPA and set forth below) the following categories of Personal Information:
1. Identifiers, such as name, contact information, and online identifiers;
2. Personal information, as defined in the California customer records law, such as name and contact information;
3. Commercial information, such as transaction information, purchase history and financial details; and
4. Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
For purposes of this CCPA Notice, “sold” or “sale” means the disclosure of Personal Information for monetary or other valuable consideration but does not include, for example, the transfer of Personal Information as an asset that is part of a merger, bankruptcy, or other disposition of all or any portion of our business.
If you are a California resident, you may request that we:
We will respond to your request consistent with applicable law. Nonetheless, you have the right to be free from unlawful discrimination for exercising your rights under the CCPA.
How to Make Requests
If you are a California resident, you may make a request for the disclosures described above or make a request to delete Personal Information we collected from you, by:
(1) Visiting the following website: privacy.dollargeneral.com;
(2) Contacting us by phone at 1-800-678-9258; or
(3) Following the directions on in-store signage.
When you make your request, you will be asked to provide your name, email address, and telephone number. All three must match Dollar General’s records. When you submit your request, you will receive an email prompting you to validate your email address. You must validate your email address, or Dollar General will not respond to your request.
If you are an authorized agent who would like to submit on belalf of a California resident a request for the disclosures described above or make a request to delete Personal Information, please contact us by phone at 1-800-678-9258 to submit your request.
Changes to this CCPA Notice
We may change or update this CCPA Notice from time to time. When we do, we will post the revised CCPA Notice on this page with a new “Last Modified” date.
California Privacy Rights – Shine the Light
If you are a California resident and have provided personal information to us, you have the right to request and receive information regarding the disclosure of certain categories of your personal information by Dollar General to our affiliates or third parties for their direct marketing purposes. Any such requests for information can be made by sending an email to privacypolicy@dollargeneral.com or by writing us at:
Dollar General Corporation
ATTN: Legal Department
100 Mission Ridge
Goodlettsville,TN 37072
California Privacy Rights – Rights for California Minors
If you are a resident of California, under 18 and a registered user of our Services, you may ask us to remove content or information that you have posted to these Services by sending an email to privacypolicy@dollargeneral.com or writing us at:
Dollar General Corporation
ATTN: Legal Department
100 Mission Ridge
Goodlettsville,TN 37072
14.Nevada Privacy Rights
If you are a resident of Nevada, you may request that a business not sell your personal information. This right may apply even if the business receiving your request is not currently selling your personal information. If you are a Nevada consumer and would like to exercise this request, please send an e-mail request to privacypolicy@dollargeneral.com. For your protection, we may need to verify your identity before acting on your request.
15.Sensitive Information
We ask that you not send or otherwise disclose to us on or through the Services any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, or criminal background) or any other information that may qualify as “Personally Identifiable Information” under applicable law.
If you have any questions about this Privacy Policy, please contact us at privacypolicy@dollargeneral.com, or:
Dollar General Corporation
ATTN: Legal Department
100 Mission Ridge
Goodlettsville,TN 37072
Depending on your email service and other related factors to how you send email, email is not an appropriate channel for communicating sensitive personal information, including, but not limited to, credit card or Social Security numbers to us. Please do not include any such sensitive information in your emails to us.