Dollar General Coupon Policy
Updated 4/2018
At Dollar General, we are pleased to accept both Manufacturers’ Coupons and Dollar General Store Coupons at any of our retail store locations. These coupons can be original paper coupons, valid print-at-home coupons, and/or Dollar General Digital Coupons (found at coupons.dollargeneral.com/coupons/ or on the Dollar General App).
As of April 2018, Dollar General has revised our Coupon Policy. The updated Coupon Policy can be found below.
Dollar General WILL ACCEPT coupons that meet the requirements below:
• Must be original. Photocopies are not accepted.
• Must have a scannable barcode or a valid Dollar General promotion code that can be scanned by a DG store associate
• Must have a visible and a valid expiration date
• Can be redeemed only for items sold at Dollar General, and can be redeemed only for the exact same item (package weight, size, etc.) unless otherwise specified
• Limit of 5 identical coupons per household per day, if no limit specified on coupon
• Coupons for free items are only accepted if a purchase is required to get one free. A Dollar General Coupon offer will always have a purchase requirement with free item offers.
• A maximum of two coupons will be allowed per item. To do this, one coupon must be a Manufacturer Coupon and the second coupon must be a Dollar General Coupon. This is allowable as long as neither coupon states that it is not valid with other coupons.
• Printed on valid Dollar General receipt tape paper
Coupons Stacking IS ALLOWED in certain situations:
• Only one Manufacturer Coupon and one Dollar General Coupon can be used per item in a transaction. Stacking of 2 or more Manufacturer Coupons per item is not allowed.
• The stacking of 2 or more Dollar General Coupons in a transaction is allowed unless otherwise noted on the coupon or associated promotional art.
• Unless labeled a DG Store Coupon in the Digital Coupon Gallery, DG Digital Coupons are Manufacturer Coupons. Manufacturer DG Digital Coupons cannot be combined with any other type of Manufacturer coupon on the same item in a single transaction.
• If there is a conflict between a DG Digital Coupon and a Paper Coupon for the same item, the first one applied will be counted toward the transaction and the other will not, regardless of value.
Coupon Overages:
• If a coupon value is more than the price of the item, the remaining value will be applied to the balance of the transaction.
• Coupon overages can only be applied to the balance and will not be given back at the end of the transaction.
• Coupon overages will only be applied to the store merchandise remaining in the transaction and cannot be applied to gift cards, pre-paid money cards, phone cards, alcohol, or tobacco. Other restrictions may apply.
Cash back will not be given.
Dollar General will NOT accept coupons that are as follows:
• From other retailers
• Expired
• Photocopies
• Screenshots
• Pictures of any kind
• Internet coupons without a scannable barcode, a Dollar General promotion code, or a visible and valid expiration date.
• For "free" items that do not contain a purchase requirement (i.e., buy one get one free is acceptable)
• Manufacturer coupons that do not have a "remit to:" address on the coupon.
Please Note:
• All coupon offers available only while quantities last.
• Dollar General does not match competitor Ad prices.
• Dollar General does not double or multiply the value of coupons.
• Transactions cannot be broken up to avoid coupon stacking restrictions.
• Only one Dollar General Digital Coupon Account per person.
• In all situations, Dollar General reserves the right to:
Thank you for your business and for shopping Dollar General!
How Delivery works
Scheduling
To ensure we deliver your order at a time that is best for your schedule, you will be asked to select your desired delivery time from our three available options.
ASAP: Arrives within 1 hour of placing order, additional fee applies
Soon: Arrives within 2 hours of placing order
Later: Schedule for the same day or next day
Fees
Delivery fees are based on the size of the order placed.
Basket Level | Fee |
---|---|
$14.99 and below | $7.99 |
$15.00 - $29.99 | $4.99 |
$30.00 and above | $2.99 |
ASAP (in addition to basket level fee) | up to $1.00 |
Delivery fees are non-refundable and are not adjustable should the order size change due to out of stocks, substitutions, or refunds and returns.
Delivering
Upon order confirmation, a shopper is assigned to align with your selected delivery time. You will receive a series of texts and/or emails to keep you posted on your order progress and delivery arrival.
Canceling
After placing your order, you will have up until a shopper is assigned to cancel your order. Your order details page, accessible from your confirmation email or your account for signed in customers, will have a "Cancel order" button if this option is still available. You will not be able to modify your order after placement.
Substitutions
Unfortunately, an item you have ordered may occasionally become unavailable, but many products have an eligible alternative that we can substitute.
All items ordered for delivery will default to "Allow Substitutions." Should there be an item you do not wish to be substituted, just uncheck the Allow Substitutions box next to that item when prompted.
You will need to provide a valid mobile number and email so our delivery team can advise you of available substitute items when your order is processed in store.
Substituted items may not be eligible for discounts and offers that were applicable to the original items in your DG Delivery order. You will be charged the retail price of the substituted item and not the retail price of the original item in your DG Delivery order.
Returns & Refunds
If we did not get something right with your delivered order, we are here to help.
We offer three options to process your refund.
Visit our Help Center on DG.com or in the DG App to learn more about our complete Return Policy.
Just a heads up
Digital Coupons and Cash Back offers cannot be applied to the same item at the same time.
If you are purchasing an item that is eligible for a Digital Coupon and a Cash Back offer, the Digital Coupon will be applied to the price of that item. In this case, you will not earn Cash Back.
This store does not offer DG Pickup
You have a cart started for DG Pickup, but this store doesn't offer this service.
If you change to the new store, your cart type will be changed to shipping and some items may become unavailable.
Do you want to change your store and your items to shipping or keep your current store and DG Pickup order?
Check out with DG Buy Now Pay Later
in-store, or by using DG Pickup or DGGO!
Split your order into 4 interest-free
payments over 6 weeks.
No interest, ever
Plus no fees if you pay on time
No impact to your credit score
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You're all set!
Use DG Buy Now Pay Later powered by Sezzle
during your next checkout.
Continue to Sezzle?
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offered by our trusted partner,
Sezzle.
Changing your order type may impact availability of items already in your cart.
Are you sure you want to delete this address?
Using this address may cause issues with your delivery. You may edit the address or use it as is.
Apologies, we cannot deliver to this address. Please change the address.
Please choose one to delete before you add another.
Would you like to checkout before changing to in-store shopping?
Ships in 3 - 5 days
starting at $4.99
Please provide your date of birth
and zip code so we can determine if
you're eligible for this rebate.
Unfortunately, you don't
meet the location requirements for
this rebate.
If you think this is a mistake, re-enter
your zip code to try again.
The zip code you entered is eligible for this offer, but
does not match the zip code in your profile.
Would you like to update your profile?
We were unable to update your zip code in your profile, but you can still continue with the rebate process.
Your profile has been updated.
Please connect a PayPal account so you can receive rebate payments.
The information you entered does
not match PayPal.
Please check your PayPal account
and enter the correct information.
3 - 7 days after a qualified purchase, your PayPal account will be credited and you'll receive a confirmation email from coupons@email.coupons.com
Changing your order type may impact availability of items already in your cart.
Want to reserve a Pickup date & time?
Minimum cart total of $1.
Remove item from cart
Want to remember this item for later? Move it to your shopping list
Do you want to cancel this order?
We need to verify your identity. We’ll send a code to the phone number with your account.
You'll receive a phone call or SMS with the verification code, please enter the code below.
How do
coupons work?
How to use Cash Back
Delivery fee
MANUFACTURER
Time not available
You'll need to adjust the delivery time in order to place your order
Before you can place your order
Item availability has changed. Please go back to your cart to review and delete any out of stock items.
Your card is expired
Please edit your payment method
Your card is about to expire
Please edit your payment method
How Delivery works
Scheduling
To ensure we deliver your order at a time that is best for your schedule, you will be asked to select your desired delivery time from our three available options.
ASAP: Arrives within 1 hour of placing order, additional fee applies
Soon: Arrives within 2 hours of placing order
Later: Schedule for the same day or next day
Fees
Delivery fees are based on the size of the order placed.
Basket Level | Fee |
---|---|
$14.99 and below | $7.99 |
$15.00 - $29.99 | $4.99 |
$30.00 and above | $2.99 |
ASAP (in addition to basket level fee) | up to $1.00 |
Delivery fees are non-refundable and are not adjustable should the order size change due to out of stocks, substitutions, or refunds and returns.
Delivering
Upon order confirmation, a shopper is assigned to align with your selected delivery time. You will receive a series of texts and/or emails to keep you posted on your order progress and delivery arrival.
Canceling
After placing your order, you will have up until a shopper is assigned to cancel your order. Your order details page, accessible from your confirmation email or your account for signed in customers, will have a "Cancel order" button if this option is still available. You will not be able to modify your order after placement.
Substitutions
Unfortunately, an item you have ordered may occasionally become unavailable, but many products have an eligible alternative that we can substitute.
All items ordered for delivery will default to "Allow Substitutions." Should there be an item you do not wish to be substituted, just uncheck the Allow Substitutions box next to that item when prompted.
You will need to provide a valid mobile number and email so our delivery team can advise you of available substitute items when your order is processed in store.
Substituted items may not be eligible for discounts and offers that were applicable to the original items in your DG Delivery order. You will be charged the retail price of the substituted item and not the retail price of the original item in your DG Delivery order.
Returns & Refunds
If we did not get something right with your delivered order, we are here to help.
We offer three options to process your refund.
Visit our Help Center on DG.com or in the DG App to learn more about our complete Return Policy.
Just a heads up
Coupons and Cash Back can't be combined on the same item when you check out.
Don't worry, we'll always make sure you get the best deals.
You're already building a Pickup order at...
Changing your store will cancel your order, and clear your cart.
If you change to the new store, your cart type will be changed to shipping and some items may become unavailable.
Do you want to change your store and your items to shipping or keep your current store and DG Pickup order?
Changing your order type may impact availability of items already in your cart.
Are you sure you want to delete this address?
Using this address may cause issues with your delivery. You may edit the address or use it as is.
Apologies, we cannot deliver to this address. Please change the address.
Please choose one to delete before you add another.
Would you like to checkout before changing to in-store shopping?
Please provide your date of birth and zip code so we can determine if you're eligible for this rebate.
Unfortunately, you don’t meet the location requirements for this rebate.
If you think this is a mistake, re-enter your zip code to try again.
The zip code you entered is eligible for this offer, but
does not match the zip code in your profile.
Would you like to update your profile?
We were unable to update your zip code in your profile, but you can still continue with the rebate process.
Your profile has been updated.
Please connect a PayPal account so you can receive rebate payments.
The information you entered does not match PayPal.
Please check your PayPal account and enter the correct information.
3 - 7 days after a qualified purchase, your PayPal account will be credited and you'll receive a confirmation email from coupons@email.coupons.com
Changing your order type may impact availability of items already in your cart.
Want to reserve a Pickup date & time?
Minimum cart total of $1.
Remove item from cart
Want to remember this item for later? Move it to your shopping list
Do you want to cancel this order?
We need to verify your identity. We’ll send a code to the phone number with your account.
You'll receive a phone call or SMS with the verification code, please enter the code below.
How do
coupons work?
How to use Cash Back
Delivery fee
MANUFACTURER
Time not available
You'll need to adjust the delivery time in order to place your order
Before you can place your order
Item availability has changed. Please go back to your cart to review and delete any out of stock items.
Your card is expired
Please edit your payment method
Your card is about to expire
Please edit your payment method