GET IN, OUT AND DONE
EVEN FASTER.

Find A Store

Order in the
DG app.

Pick up
in store.

Your one-stop store is even more convenient and contactless with DG Pickup. Order in the DG App, look for your Order Ready email, grab your order from the in-store Pickup shelves and be on your way. Be sure to add DG Digital Coupons as you shop for instant savings.

Download the app to get a headstart today.

Download App from the Google Play store! Download App from the Apple App store!

Limited product availability. Age-restricted items are not available for purchase in the DG App.

Play Button Kay Elle Trying DG Pickup For the First Time

Kay Elle Trying DG Pickup For the First Time

Play Button Use DG Pickup with Ashley Houston

Use DG Pickup with Ashley Houston

Play Button DG Pickup Tutorial with Alesha Faulkner

DG Pickup Tutorial with Alesha Faulkner

FIND A DG PICKUP STORE

Choose a participating store near you. Still looking for a location that’s even closer? Be sure to check back as we add more stores soon.

Find A Store
FAQs
  • Yes.

    No.

    Your order history is available within the DG App “More” area, under My Account.

    We will place a hold against your credit/debit card for the estimated total amount when you place your order in the DG App. You will be charged a final amount when we’ve finalized picking and staging your order in the store.

  • Messaging about DG Pickup will appear on the homepage of the DG App if a participating store is either your preferred store or within 10 miles of your preferred store.

    Available pick up windows will be displayed as you shop and complete your order.

    Once you’ve selected a DG Pickup store, you can search for products or browse through product categories. Please note, not all products are eligible for DG Pickup.

    Dollar General offers pickup windows up to three days out.

    During the checkout process you will use the DG App.

    Dollar General does not charge a service fee for using DG Pickup.

    For DG Pickup orders, Dollar General accepts digital coupons.

    So long as the digital coupon was valid at the time you placed the DG Pickup order, Dollar General will honor the expired coupon for DG Pickup.

    Any valid coupons that were being applied to your DG Pickup order will be released and go back into your digital coupons wallet if your order is cancelled.

    Orders not picked up on the scheduled pick up day will be canceled and the charge against your credit/debit card will be reversed at the end of the day.

    No.

    No.

    No.

    Dollar General will charge bag fees as required by local or state law.

    Yes.
    COVID-19 Note: Please follow local guidelines regarding reusable grocery bags.

    Dollar General submits the estimated total amount to your financial institution which reserves the amount necessary to complete the transaction.

    The status of your order will update in the DG App (on the homepage as well as in Order History under My Account).

  • Individual prices may vary on some items.

    No.

    No.

    No.

    No.

  • If an item is unavailable at the store while you’re building your order, it will appear as out of stock and you won’t be able to add it to your cart. If an item becomes unavailable after you’ve added it to your cart and placed your order, the sales associate will select an alternative item to complete order if you have elected to allow substitutions. If you did not elect to allow substitutions, the sales associate will not pick anything. You will be alerted via email and in-app order progress which items were not picked and which items were substituted.

    Speak to a sales associate. Dollar General’s return policies will apply.

    You will be charged the lower price between the item originally ordered and the item substituted.

    Dollar General’s return policies will apply.

    Bring the item back to the store and we’ll remove the tag for you.

    Your “DG Pickup complete” email and the order detail under your Order History in the DG App can both be used as your receipt.

    Speak to a sales associate. He or she will help ensure you have all your items.

    Speak to a sales associate. He or she will help ensure you have all your items.

  • You can cancel your order from the Order History portion of the DG App. Tap on the “Details” link on the order you wish to cancel, scroll to the bottom and press “Cancel Order”. You may cancel an order for one (1) hour after placing it.

    No.

    Check with your financial institution. Most holds are removed within three to seven days.

    In most cases there was a problem with our ability to fulfill your order satisfactorily.

  • The status of your order will update in the DG App (on the homepage as well as in Order History under My Account). If you do not see a record of your order in the app, it is likely the order did not go through. We also recommend checking your junk mail.

    Once we’ve picked your order, you’ll receive an email detailing what we picked successfully, where we provided a substitute, or if we were unable to pick an item. You’ll receive this email prior to your pickup window. We recommend checking your order before leaving the store.

    Each store will have signage directing you to the DG Pickup area.

    Yes. Present your government issued identification to the sales associate.

    Yes. You can send an alternate pick up person to the cubby location of your order once it’s revealed to you (which you can find using the directions below).

    Dollar General does not offer curbside pickup.

    Your order will be available through the end of the day you selected for pickup. Then it will be cancelled and the charges against your credit/debit card will be reversed.

    Once your order is ready to be picked up, the status of your order will update in the DG App (on the homepage as well as in Order History under My Account) and you’ll see a button labeled “I’m ready”. Tap the button and the cubby location of your order will be revealed to you.

    Your order history is available within the DG App.

  • General

  • Creating A Pickup Order

  • Products and Pricing

  • Item Issues or Returns

  • Order Modification and Cancellation

  • Picking Up An Order

Yes.

No.

Your order history is available within the DG App “More” area, under My Account.

We will place a hold against your credit/debit card for the estimated total amount when you place your order in the DG App. You will be charged a final amount when we’ve finalized picking and staging your order in the store.

Messaging about DG Pickup will appear on the homepage of the DG App if a participating store is either your preferred store or within 10 miles of your preferred store.

Available pick up windows will be displayed as you shop and complete your order.

Once you’ve selected a DG Pickup store, you can search for products or browse through product categories. Please note, not all products are eligible for DG Pickup.

Dollar General offers pickup windows up to three days out.

During the checkout process you will use the DG App.

Dollar General does not charge a service fee for using DG Pickup.

For DG Pickup orders, Dollar General accepts digital coupons.

So long as the digital coupon was valid at the time you placed the DG Pickup order, Dollar General will honor the expired coupon for DG Pickup.

Any valid coupons that were being applied to your DG Pickup order will be released and go back into your digital coupons wallet if your order is cancelled.

Orders not picked up on the scheduled pick up day will be canceled and the charge against your credit/debit card will be reversed at the end of the day.

No.

No.

No.

Dollar General will charge bag fees as required by local or state law.

Yes.
COVID-19 Note: Please follow local guidelines regarding reusable grocery bags.

Dollar General submits the estimated total amount to your financial institution which reserves the amount necessary to complete the transaction.

The status of your order will update in the DG App (on the homepage as well as in Order History under My Account).

Individual prices may vary on some items.

No.

No.

No.

No.

If an item is unavailable at the store while you’re building your order, it will appear as out of stock and you won’t be able to add it to your cart. If an item becomes unavailable after you’ve added it to your cart and placed your order, the sales associate will select an alternative item to complete order if you have elected to allow substitutions. If you did not elect to allow substitutions, the sales associate will not pick anything. You will be alerted via email and in-app order progress which items were not picked and which items were substituted.

Speak to a sales associate. Dollar General’s return policies will apply.

You will be charged the lower price between the item originally ordered and the item substituted.

Dollar General’s return policies will apply.

Bring the item back to the store and we’ll remove the tag for you.

Your “DG Pickup complete” email and the order detail under your Order History in the DG App can both be used as your receipt.

Speak to a sales associate. He or she will help ensure you have all your items.

You can cancel your order from the Order History portion of the DG App. Tap on the “Details” link on the order you wish to cancel, scroll to the bottom and press “Cancel Order”. You may cancel an order for one (1) hour after placing it.

No.

Check with your financial institution. Most holds are removed within three to seven days.

In most cases there was a problem with our ability to fulfill your order satisfactorily.

The status of your order will update in the DG App (on the homepage as well as in Order History under My Account). If you do not see a record of your order in the app, it is likely the order did not go through. We also recommend checking your junk mail.

Once we’ve picked your order, you’ll receive an email detailing what we picked successfully, where we provided a substitute, or if we were unable to pick an item. You’ll receive this email prior to your pickup window. We recommend checking your order before leaving the store.

Each store will have signage directing you to the DG Pickup area.

Yes. Present your government issued identification to the sales associate.

Yes. You can send an alternate pick up person to the cubby location of your order once it’s revealed to you (which you can find using the directions below).

Dollar General does not offer curbside pickup.

Your order will be available through the end of the day you selected for pickup. Then it will be cancelled and the charges against your credit/debit card will be reversed.

Once your order is ready to be picked up, the status of your order will update in the DG App (on the homepage as well as in Order History under My Account) and you’ll see a button labeled “I’m ready”. Tap the button and the cubby location of your order will be revealed to you.

Your order history is available within the DG App.