Just a few simple steps is all it takes
SET UP
Set up your money transfer on WU.com or on the WU® app and select “Pay in-store”
GO
Visit a Dollar General and provide your phone number, ID, and payment
Track your transfer easily through the WU® app.
STEP 2
Follow prompts to complete pre-staging to receive money transfer. This will require you to have the tracking number (MTCN) provided by the sender
STEP 3
Proceed to the counter with your ID and phone number to complete your transaction
*Transfer fee reductions apply only to the Western Union® transfer fee for a single Western Union® Money Transfer or Quivck Collect® transaction. Excludes all other services, including without limitation, online bill payments, money transfers via social/chat applications or transfers that are set up through the Western Union® app and paid for at participating agent locations. Western Union reserves the right to offer promotional discounts that cannot be combined with My WU® transfer fee reductions. Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel and location based upon a number of factors. Fees and rates subject to change without notice.
Dollar General engages in the money transmission business as an authorized delegate of Western Union Financial Services, Inc. under Chapter 151 of the Texas Finance Code. If you have a complaint, please contact Western Union Customer Service first at 1-800-325-6000. After contacting Western Union Financial Services, Inc. and if you still have an unresolved complaint regarding the company's money transmission services, please contact the Texas Department of Banking at 2601 North Lamar Boulevard, Austin, TX 78705 – telephone number 1-877-276-5554 (toll free) or visit www.dob.texas.gov for more information.
Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985, which are licensed as Money Transmitters by the New York State Department of Financial Services. See terms and conditions for details.
How Delivery works
Scheduling
To ensure we deliver your order at a time that is best for your schedule, you will be asked to select your desired delivery time from our three available options.
ASAP: Arrives within 1 hour of placing order, additional fee applies
Soon: Arrives within 2 hours of placing order
Later: Schedule for the same day or next day
Fees
Delivery fees are based on the size of the order placed.
Basket Level | Fee |
---|---|
$14.99 and below | $7.99 |
$15.00 - $29.99 | $4.99 |
$30.00 and above | $2.99 |
ASAP (in addition to basket level fee) | up to $1.00 |
Delivery fees are non-refundable and are not adjustable should the order size change due to out of stocks, substitutions, or refunds and returns.
Delivering
Upon order confirmation, a shopper is assigned to align with your selected delivery time. You will receive a series of texts and/or emails to keep you posted on your order progress and delivery arrival.
Canceling
After placing your order, you will have up until a shopper is assigned to cancel your order. Your order details page, accessible from your confirmation email or your account for signed in customers, will have a "Cancel order" button if this option is still available. You will not be able to modify your order after placement.
Substitutions
Unfortunately, an item you have ordered may occasionally become unavailable, but many products have an eligible alternative that we can substitute.
All items ordered for delivery will default to "Allow Substitutions." Should there be an item you do not wish to be substituted, just uncheck the Allow Substitutions box next to that item when prompted.
You will need to provide a valid mobile number and email so our delivery team can advise you of available substitute items when your order is processed in store.
Substituted items may not be eligible for discounts and offers that were applicable to the original items in your DG Delivery order. You will be charged the retail price of the substituted item and not the retail price of the original item in your DG Delivery order.
Returns & Refunds
If we did not get something right with your delivered order, we are here to help.
We offer three options to process your refund.
Visit our Help Center on DG.com or in the DG App to learn more about our complete Return Policy.
Just a heads up
Digital Coupons and Cash Back offers cannot be applied to the same item at the same time.
If you are purchasing an item that is eligible for a Digital Coupon and a Cash Back offer, the Digital Coupon will be applied to the price of that item. In this case, you will not earn Cash Back.
This store does not offer DG Pickup
You have a cart started for DG Pickup, but this store doesn't offer this service.
If you change to the new store, your cart type will be changed to shipping and some items may become unavailable.
Do you want to to change your store and your items to shipping or keep your current store and DG Pickup order?
Check out with DG Buy Now Pay Later
in-store, or by using DG Pickup or DGGO!
Split your order into 4 interest-free
payments over 6 weeks.
No interest, ever
Plus no fees if you pay on time
No impact to your credit score
Other Sezzle services may impact credit
Instant approval decisions
You'll learn your spending limit after you sign up
You're all set!
Use DG Buy Now Pay Later powered by Sezzle
during your next checkout.
Continue to Sezzle?
You're about view screens
offered by our trusted partner,
Sezzle.
Changing your order type may impact availability of items already in your cart.
Are you sure you want to delete this address?
Using this address may cause issues with your delivery. You may edit the address or use it as is.
Apologies, we cannot deliver to this address. Please change the address.
Please choose one to delete before you add another.
Would you like to checkout before changing to in-store shopping?
Ships in 3 - 5 days
starting at $4.99
Please provide your date of birth
and zip code so we can determine if
you're eligible for this rebate.
Unfortunately, you don't
meet the location requirements for
this rebate.
If you think this is a mistake, re-enter
your zip code to try again.
The zip code you entered is eligible for this offer, but
does not match the zip code in your profile.
Would you like to update your profile?
We were unable to update your zip code in your profile, but you can still continue with the rebate process.
Your profile has been updated.
Please connect a PayPal account so you can receive rebate payments.
The information you entered does
not match PayPal.
Please check your PayPal account
and enter the correct information.
3 - 7 days after a qualified purchase, your PayPal account will be credited and you'll receive a confirmation email from coupons@email.coupons.com
Changing your order type may impact availability of items already in your cart.
Want to reserve a Pickup date & time?
Minimum cart total of $1.
Remove item from cart
Want to remember this item for later? Move it to your shopping list
Do you want to cancel this order?
We need to verify your identity. We’ll send a code to the phone number with your account.
You'll receive a phone call or SMS with the verification code, please enter the code below.
How do
coupons work?
How to use Cash Back
Delivery fee
MANUFACTURER
Time not available
You'll need to adjust the delivery time in order to place your order
Before you can place your order
Item availability has changed. Please go back to your cart to review and delete any out of stock items.
Your card is expired
Please edit your payment method
Your card is about to expire
Please edit your payment method
How Delivery works
Scheduling
To ensure we deliver your order at a time that is best for your schedule, you will be asked to select your desired delivery time from our three available options.
ASAP: Arrives within 1 hour of placing order, additional fee applies
Soon: Arrives within 2 hours of placing order
Later: Schedule for the same day or next day
Fees
Delivery fees are based on the size of the order placed.
Basket Level | Fee |
---|---|
$14.99 and below | $7.99 |
$15.00 - $29.99 | $4.99 |
$30.00 and above | $2.99 |
ASAP (in addition to basket level fee) | up to $1.00 |
Delivery fees are non-refundable and are not adjustable should the order size change due to out of stocks, substitutions, or refunds and returns.
Delivering
Upon order confirmation, a shopper is assigned to align with your selected delivery time. You will receive a series of texts and/or emails to keep you posted on your order progress and delivery arrival.
Canceling
After placing your order, you will have up until a shopper is assigned to cancel your order. Your order details page, accessible from your confirmation email or your account for signed in customers, will have a "Cancel order" button if this option is still available. You will not be able to modify your order after placement.
Substitutions
Unfortunately, an item you have ordered may occasionally become unavailable, but many products have an eligible alternative that we can substitute.
All items ordered for delivery will default to "Allow Substitutions." Should there be an item you do not wish to be substituted, just uncheck the Allow Substitutions box next to that item when prompted.
You will need to provide a valid mobile number and email so our delivery team can advise you of available substitute items when your order is processed in store.
Substituted items may not be eligible for discounts and offers that were applicable to the original items in your DG Delivery order. You will be charged the retail price of the substituted item and not the retail price of the original item in your DG Delivery order.
Returns & Refunds
If we did not get something right with your delivered order, we are here to help.
We offer three options to process your refund.
Visit our Help Center on DG.com or in the DG App to learn more about our complete Return Policy.
Just a heads up
Coupons and Cash Back can't be combined on the same item when you check out.
Don't worry, we'll always make sure you get the best deals.
You're already building a Pickup order at...
Changing your store will cancel your order, and clear your cart.
If you change to the new store, your cart type will be changed to shipping and some items may become unavailable.
Do you want to to change your store and your items to shipping or keep your current store and DG Pickup order?
Changing your order type may impact availability of items already in your cart.
Are you sure you want to delete this address?
Using this address may cause issues with your delivery. You may edit the address or use it as is.
Apologies, we cannot deliver to this address. Please change the address.
Please choose one to delete before you add another.
Would you like to checkout before changing to in-store shopping?
Please provide your date of birth and zip code so we can determine if you're eligible for this rebate.
Unfortunately, you don’t meet the location requirements for this rebate.
If you think this is a mistake, re-enter your zip code to try again.
The zip code you entered is eligible for this offer, but
does not match the zip code in your profile.
Would you like to update your profile?
We were unable to update your zip code in your profile, but you can still continue with the rebate process.
Your profile has been updated.
Please connect a PayPal account so you can receive rebate payments.
The information you entered does not match PayPal.
Please check your PayPal account and enter the correct information.
3 - 7 days after a qualified purchase, your PayPal account will be credited and you'll receive a confirmation email from coupons@email.coupons.com
Changing your order type may impact availability of items already in your cart.
Want to reserve a Pickup date & time?
Minimum cart total of $1.
Remove item from cart
Want to remember this item for later? Move it to your shopping list
Do you want to cancel this order?
We need to verify your identity. We’ll send a code to the phone number with your account.
You'll receive a phone call or SMS with the verification code, please enter the code below.
How do
coupons work?
How to use Cash Back
Delivery fee
MANUFACTURER
Time not available
You'll need to adjust the delivery time in order to place your order
Before you can place your order
Item availability has changed. Please go back to your cart to review and delete any out of stock items.
Your card is expired
Please edit your payment method
Your card is about to expire
Please edit your payment method