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Stores near:Mobile Health Clinic - Frequently Asked Questions
Services
What patients can be seen in the Mobile Clinic?
DocGo On-Demand provides non-emergency medical care to patients 6 months and older.
What services are offered by the Mobile Clinic?
DocGo clinicians provide several services, including:
- Urgent care & preventive care
- Treatment of minor injuries & illnesses
- Annual physicals & clearances
- Certain vaccinations (e.g., Flu, COVID-19)
- Prescriptions
- Certain tests and bloodwork
Can you test for infections such as COVID-19, influenza, strep throat, or urinary tract infection (UTI)?
Absolutely. DocGo clinicians conduct on-site tests for common illnesses. If needed, they can order lab tests through partner labs.
Do you offer vaccinations?
Yes. DocGo clinicians can provide certain vaccinations, including seasonal influenza and COVID-19.
Will I be able to get referred to more specialized care doctors through the Mobile Clinic?
DocGo On-Demand may recommend that you be seen by a specialist, but they do not refer to specific providers at this time.
Can you provide a verified COVID-19 rapid test for travel, school, or work?
Yes. COVID-19 Rapid Antigen testing for asymptomatic patients is provided for $39 per test. If you have symptoms and visit the Mobile Clinic for an urgent care visit, your DocGo clinician may perform the test at no additional charge above the cost of an urgent care visit.
Can you perform lab tests?
DocGo On-Demand can perform some tests on-site to diagnose conditions in an Urgent Care setting. They can also draw blood and order tests from partner labs. For questions about specific tests or blood work, please contact Patient Support at (844) 443-6246.
Can you perform procedures and provide treatments on the Mobile Clinic?
DocGo clinicians can care for some injuries and wounds on-site and administer certain medications. If necessary, they may also recommend you visit another provider. The Mobile Clinic does not currently provide x-rays or suture (insert new stiches).
Can I get a prescription through the Mobile Clinic?
Yes. When appropriate, DocGo Clinicians will be able to provide a prescription that you can get filled at your preferred pharmacy. For Urgent Care visits, they can also provide some common medications on-site. DocGo does not prescribe or stock narcotics or controlled substances. For any questions, please call Patient Support at (844) 443-6246.
Can you perform imaging such as ultrasound and x-rays?
Not on-site. If imaging is needed, you will be recommended to another provider.
Operations
Who are the care providers at the Mobile Health Clinic?
DocGo Clinicians are licensed medical professionals. All visits are overseen by a licensed Nurse Practitioner (NP), Physician’s Assistant (PA) and/or Medical Doctor (MD or DO).
What are the hours of operation?
The Mobile Clinic will be conveniently located at designated Dollar General locations 6 days a week (Tuesday through Sunday, closed Mondays), from 10AM to 8PM.
Do I need to make an appointment?
Appointments are encouraged, but walk-ins are welcome based on availability. Click here to book an appointment today. If you need help booking, call Patient Support at (844) 443-6246.
Where is the Mobile Clinic now?
Click here for the most recent schedule of locations, hours of operations, and to book an appointment.
Insurance and payment
How much does it cost to be treated?
For patients with insurance, your responsibility is determined by your insurance plan. DocGo On-Demand bills insurance the same as an urgent care center. For patients without insurance, there are self-pay rates available. Please call Patient Support at (844) 443-6246 for more information.
What insurance do you accept?
For questions on coverage and copays, please contact your insurance plan directly. DocGo On-Demand currently accepts Medicaid/TennCare, Medicare, and some plans from the following insurance companies:
- Aetna
- Anthem
- Blue Cross Blue Shield
- Cigna
- Humana
- MultiPlan
- TRICARE
- United Healthcare
- Wellcare
What if I don’t have insurance?
If you do not have insurance, DocGo On-Demand’s services are available for a flat fee. Payment will be collected by phone prior to your visit via debit or credit card. DocGo On-Demand does not accept cash. If you do not have a credit or debit card, you can purchase a spendwell™ Reloadable Visa® Debit Card at your local Dollar General.
For all other questions related to the Mobile Clinic, please call Patient Support at (844) 443-6246.
How Delivery works
Scheduling
To ensure we deliver your order at a time that is best for your schedule, you will be asked to select your desired delivery time from our three available options.
ASAP: Arrives within 1 hour of placing order, additional fee applies
Soon: Arrives within 2 hours of placing order
Later: Schedule for the same day or next day
Fees
Delivery fees are based on the size of the order placed.
| Basket Level | Fee |
|---|---|
| $14.99 and below | $7.99 |
| $15.00 - $29.99 | $4.99 |
| $30.00 and above | $2.99 |
| ASAP (in addition to basket level fee) | up to $1.00 |
Delivery fees are non-refundable and are not adjustable should the order size change due to out of stocks, substitutions, or refunds and returns.
Delivering
Upon order confirmation, a shopper is assigned to align with your selected delivery time. You will receive a series of texts and/or emails to keep you posted on your order progress and delivery arrival.
Canceling
After placing your order, you will have up until a shopper is assigned to cancel your order. Your order details page, accessible from your confirmation email or your account for signed in customers, will have a "Cancel order" button if this option is still available. You will not be able to modify your order after placement.
Substitutions
Unfortunately, an item you have ordered may occasionally become unavailable, but many products have an eligible alternative that we can substitute.
All items ordered for delivery will default to "Allow Substitutions." Should there be an item you do not wish to be substituted, just uncheck the Allow Substitutions box next to that item when prompted.
You will need to provide a valid mobile number and email so our delivery team can advise you of available substitute items when your order is processed in store.
Substituted items may not be eligible for discounts and offers that were applicable to the original items in your DG Delivery order. You will be charged the retail price of the substituted item and not the retail price of the original item in your DG Delivery order.
Returns & Refunds
If we did not get something right with your delivered order, we are here to help.
We offer three options to process your refund.
- Self-Service: Tap the "Need help with your order?" link on your order details page to process a self-service refund. Restrictions and limitations apply.
- Customer Care: Contact our Customer Care team directly.
- In-Store Return: Using the barcode on your order details page as your receipt. The barcode can be found under your Order History for logged in customers, or in your DG Delivery Complete email.
Visit our Help Center on DG.com or in the DG App to learn more about our complete Return Policy.
Just a heads up
Digital Coupons and Cash Back offers cannot be applied to the same item at the same time.
If you are purchasing an item that is eligible for a Digital Coupon and a Cash Back offer, the Digital Coupon will be applied to the price of that item. In this case, you will not earn Cash Back.
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Change Order Type?
Changing your order type may impact availability of items already in your cart.
Want to reserve a Pickup date & time?
Minimum cart total of $1.
Remove item from cart
Want to remember this item for later? Move it to your shopping list
Do you want to cancel this order?
This looks like a new device.
We need to verify your identity. We’ll send a code to the phone number with your account.
Enter the verification code.
You'll receive a phone call or SMS with the verification code, please enter the code below.
How do
coupons work?
- Search and discover coupons with hundreds of dollars in savings.
- Add coupons to your wallet.
- Eligible coupons will automatically be applied to your cart.
- Enter your phone number to redeem in store.
How to use Cash Back
- When you’ve received or earned DG Cash, your balance will appear in your wallet.
- Redeem your earned cash in-store by scanning the code in your wallet - you can tell the cashier the amount.
Delivery fee
Deals available
Coupons & Cash Back
MANUFACTURER
Offers
Offer:
Time not available
You'll need to adjust the delivery time in order to place your order
Before you can place your order
Item availability has changed. Please go back to your cart to review and delete any out of stock items.
Your card is expired
Please edit your payment method
Your card is about to expire
Please edit your payment method
How Delivery works
Scheduling
To ensure we deliver your order at a time that is best for your schedule, you will be asked to select your desired delivery time from our three available options.
ASAP: Arrives within 1 hour of placing order, additional fee applies
Soon: Arrives within 2 hours of placing order
Later: Schedule for the same day or next day
Fees
Delivery fees are based on the size of the order placed.
| Basket Level | Fee |
|---|---|
| $14.99 and below | $7.99 |
| $15.00 - $29.99 | $4.99 |
| $30.00 and above | $2.99 |
| ASAP (in addition to basket level fee) | up to $1.00 |
Delivery fees are non-refundable and are not adjustable should the order size change due to out of stocks, substitutions, or refunds and returns.
Delivering
Upon order confirmation, a shopper is assigned to align with your selected delivery time. You will receive a series of texts and/or emails to keep you posted on your order progress and delivery arrival.
Canceling
After placing your order, you will have up until a shopper is assigned to cancel your order. Your order details page, accessible from your confirmation email or your account for signed in customers, will have a "Cancel order" button if this option is still available. You will not be able to modify your order after placement.
Substitutions
Unfortunately, an item you have ordered may occasionally become unavailable, but many products have an eligible alternative that we can substitute.
All items ordered for delivery will default to "Allow Substitutions." Should there be an item you do not wish to be substituted, just uncheck the Allow Substitutions box next to that item when prompted.
You will need to provide a valid mobile number and email so our delivery team can advise you of available substitute items when your order is processed in store.
Substituted items may not be eligible for discounts and offers that were applicable to the original items in your DG Delivery order. You will be charged the retail price of the substituted item and not the retail price of the original item in your DG Delivery order.
Returns & Refunds
If we did not get something right with your delivered order, we are here to help.
We offer three options to process your refund.
- Self-Service: Tap the "Need help with your order?" link on your order details page to process a self-service refund. Restrictions and limitations apply.
- Customer Care: Contact our Customer Care team directly.
- In-Store Return: Using the barcode on your order details page as your receipt. The barcode can be found under your Order History for logged in customers, or in your DG Delivery Complete email.
Visit our Help Center on DG.com or in the DG App to learn more about our complete Return Policy.
Just a heads up
Coupons and Cash Back can't be combined on the same item when you check out.
Don't worry, we'll always make sure you get the best deals.
You're already building a Pickup order at...
Changing your store will cancel your order, and clear your cart.
If you change to the new store, your cart type will be changed to shipping and some items may become unavailable.
Do you want to change your store and your items to shipping or keep your current store and DG Pickup order?
Change your order type?
Changing your order type may impact availability of items already in your cart.
No addresses added yet!
Add your address for Days of Beauty
Shipping address
Delete address?
Are you sure you want to delete this address?
Verify your address
Using this address may cause issues with your delivery. You may edit the address or use it as is.
Apologies, we cannot deliver to this address. Please change the address.
-
Suggested address
-
The address you entered
Your account can support 3 shipping addresses.
Please choose one to delete before you add another.
Don't forget your cart!
Would you like to checkout before changing to in-store shopping?
How are you shopping today?
How do rebates work?
- Connect your PayPal account.
- Add any rebate that you want to use to your wallet.
- Purchase eligible products and enter your phone number at the register.
- Coupons.com will send the rebate to your PayPal account in 3-7 days.
Rebate eligibility check
Please provide your date of birth and zip code so we can determine if you're eligible for this rebate.
You are not eligible for this rebate
Unfortunately, you don’t meet the location requirements for this rebate.
If you think this is a mistake, re-enter your zip code to try again.
Update your profile
The zip code you entered is eligible for this offer, but
does not match the zip code in your profile.
Would you like to update your profile?
Something went wrong
We were unable to update your zip code in your profile, but you can still continue with the rebate process.
Success!
Your profile has been updated.
Connect PayPal
Please connect a PayPal account so you can receive rebate payments.
PayPal information
Check your information
The information you entered does not match PayPal.
Please check your PayPal account and enter the correct information.
PayPal Verified!
3 - 7 days after a qualified purchase, your PayPal account will be credited and you'll receive a confirmation email from coupons@email.coupons.com
Change Order Type?
Changing your order type may impact availability of items already in your cart.
Want to reserve a Pickup date & time?
Minimum cart total of $1.
Remove item from cart
Want to remember this item for later? Move it to your shopping list
Do you want to cancel this order?
This looks like a new device.
We need to verify your identity. We’ll send a code to the phone number with your account.
Enter the verification code.
You'll receive a phone call or SMS with the verification code, please enter the code below.
How do
coupons work?
- Search and discover coupons with hundreds of dollars in savings.
- Add coupons to your wallet.
- Eligible coupons will automatically be applied to your cart.
- Enter your phone number to redeem in store.
How to use Cash Back
- When you’ve received or earned DG Cash, your balance will appear in your wallet.
- Redeem your earned cash in-store by scanning the code in your wallet - you can tell the cashier the amount.
Delivery fee
Deals available
Coupons & Cash Back
MANUFACTURER
Offers
Offer:
Time not available
You'll need to adjust the delivery time in order to place your order
Before you can place your order
Item availability has changed. Please go back to your cart to review and delete any out of stock items.
Your card is expired
Please edit your payment method
Your card is about to expire
Please edit your payment method