At Dollar General, we value your opinion. As part of our continuing mission of serving others, we hope to provide you with useful information about us and our stores. Please use the links below to get information on a specific topic or visit our full list of frequently asked questions.
What are your store hours and is there a Dollar General store near me?
Current store hours and locations may be found online using DG’s Store Locator or through the DG mobile app.
Who do I contact about a returned check?
For information about returned checks, you may visit www.askcertegy.com or contact Certegy at 866-407-6946.
What is Dollar General’s coupon policy?
Dollar General is pleased to accept manufacturer and DG store coupons, as well as those through our DG Digital Coupon program, on applicable products. These coupons come from a variety of sources, including, but not limited to digital, newspapers, magazines, print-at-home (internet), direct mail, product packaging, DG produced text and in-store coupon boxes. For more details, select the Coupon Policy tab.
How can I learn about current job openings with Dollar General?
Anyone interested in joining Dollar General as an employee can search and may apply for available positions online at www.dollargeneral.com/careers.
Where can I find Safety Data Sheets (SDS) for merchandise sold by Dollar General?
Please visit our Safety Data Sheets page for more information.
Who should I contact regarding a request for a donation from Dollar General?
For donation requests, please submit your request to email@example.com. All donation requests should include a formal request letter on the nonprofit organization’s letterhead and include the organization’s nine-digit Employer Identification Number (EIN).
Where can I find information regarding literacy grants or programs?
Information on Dollar General Literacy Foundation grants and programs is available online at www.dgliteracy.org.
I have a recommendation for a potential Dollar General store location in my area. What are the criteria for a new store?
We continue to evaluate potential locations where we can meet our customers’ price, value, and selection needs. To recommend where we can provide customers and communities with value and convenience, please reach out to a member of our Real Estate team or email firstname.lastname@example.org with more information on your recommendation.
Can I purchase Dollar General gift cards in bulk?
Yes! To order Dollar General gift cards in bulk or for additional information, please contact our DG Charged Sales team via email at email@example.com or call 877-797-2959.
I would like to be an affiliate with Dollar General and sell your products. How can I do that?
For information about becoming an affiliate with Dollar General, please click here for more information.
I would like to be a vendor with Dollar General and sell my product to you. How can I do that?
At Dollar General, we continue to look to partner with potential new vendors as part of our continuous efforts to provide relevant products to our customers. Learn more about how to work with DG by clicking here.
Can I get cash back at your store when I make a purchase?
For debit card transactions in stores, Dollar General is pleased to offer the option to receive cash back. There is a convenience fee for this feature, and you can either accept or decline on the pin pad to proceed with the transaction.
How can I obtain a copy of my receipt for business purposes?
To obtain a copy of your transaction for business purposes, please complete this form and include all of the following:
Date of purchase
Purchase amount (if known)
Method of payment (cash, check, card)
Last four digits of the card (if a card was used)
How does Dollar General serve our communities?
Since our founding in 1939, Dollar General has been committed to our mission of Serving Others. To learn more about how Dollar General lives that mission, please click here.
How do I apply for tax exemption with Dollar General?
To apply for tax exemption with Dollar General, please click here.
How do I apply for an organizational account at Dollar General?
To apply for an organizational account, please click here.
Dollar General provides Safety Data Sheets (SDS) on certain products that may be hazardous if not used properly. SDS information is available online by clicking here. There may not be an SDS available on certain products that are exempt from the OSHA right-to-know rules, such as cosmetics, hair care products, personal care products, over-the-counter medications, food items and items widely known to be non-hazardous. While an SDS will outline specific hazards, as well as steps to protect the user from these potential hazards, the product labels should be read, the product should be used as intended and all warnings should be followed to prevent injury or damage.
At Dollar General, we are pleased to accept both Manufacturers’ Coupons and Dollar General Store Coupons at any of our retail store locations. These coupons can be original paper coupons, valid print-at-home coupons, and/or Dollar General Digital Coupons (found at www.DollarGeneral.com/coupons or on the Dollar General App).
As of September 2020, Dollar General has revised our Coupon Policy. The updated Coupon Policy can be found below.
Dollar General WILL ACCEPT coupons that meet the requirements below:
Coupons Stacking IS ALLOWED in certain situations:
Dollar General will NOT accept coupons that are as follows:
Limit purchase quantities to typical retail purchase quantities and to exclude resellers/dealers.
Not accept coupons over a certain dollar amount, as well as above a certain threshold as it relates to the total transaction.
Remove any coupon or offer for any reason, including both manufacturer coupons and store discounts.
Thank you for your business and for shopping Dollar General!