Welcome to Dollar General Store Customer Support

Pedigree Recall
Hines Peanut Recall
Toy Gun Recall
Toy Boat Recall
Portable Heater Recall
Good 'N' Fun – Beefhide Chicken Sticks dog treats- Salix Animal Health LLC
Recall – Toy Construction Vehicle
Clover Valley Iced Oatmeal Cookies
DG Baby Gripe Water Recall
DG health NATURALS Baby Cough Syrup
Flower Foods Hamburger and Hot Dog Buns
Sweet Smiles brand Select Dark Chocolate with Orange Peel Bar in 3.5 oz

Dollar General provides Safety Data Sheets (SDS) on certain products that may be hazardous if not used properly. SDS information is available online by clicking here. There may not be an SDS available on certain products that are exempt from the OSHA right-to-know rules, such as cosmetics, hair care products, personal care products, over-the-counter medications, food items and items widely known to be non-hazardous. While an SDS will outline specific hazards, as well as steps to protect the user from these potential hazards, the product labels should be read, the product should be used as intended and all warnings should be followed to prevent injury or damage.

Dollar General SDS/Ingredient Information
California Transparency

At Dollar General, we are pleased to accept both Manufacturers’ Coupons and Dollar General Store Coupons at any of our retail store locations. These coupons can be original paper coupons, valid print-at-home coupons, and/or Dollar General Digital Coupons (found at www.DollarGeneral.com/coupons or on the Dollar General App).

As of September 2020, Dollar General has revised our Coupon Policy. The updated Coupon Policy can be found below.

Dollar General WILL ACCEPT coupons that meet the requirements below:

• Must be original. Photocopies are not accepted.
• Must have a scannable barcode or a valid Dollar General promotion code that can be scanned by a DG store associate
• Must have a visible and a valid expiration date
• Can be redeemed only for items sold at Dollar General, and can be redeemed only for the exact same item (package weight, size, etc.) unless otherwise specified
• Limit of 5 identical coupons per household per day, if no limit specified on coupon
• Coupons for free items are only accepted if a purchase is required to get one free. A Dollar General Coupon offer will always have a purchase requirement with free item offers.
• A maximum of two coupons will be allowed per item. To do this, one coupon must be a Manufacturer Coupon and the second
  coupon must be a Dollar General Coupon. This is allowable as long as neither coupon states that it is not valid with other coupons.
• Printed on valid Dollar General receipt tape paper
  

Coupons Stacking IS ALLOWED in certain situations:

• Only one Manufacturer Coupon and one Dollar General Coupon can be used per item in a transaction. Stacking of 2 or more Manufacturer Coupons per item is not allowed.
• The stacking of 2 or more Dollar General Coupons in a transaction is allowed unless otherwise noted on the coupon or associated promotional art.
• Unless labeled a DG Store Coupon in the Digital Coupon Gallery, DG Digital Coupons are Manufacturer Coupons. Manufacturer DG Digital Coupons cannot be combined with any other type of Manufacturer coupon on the same item in a single transaction.
• If there is a conflict between a DG Digital Coupon and a Paper Coupon for the same item, the first one applied will be counted toward the transaction and the other will not, regardless of value.

Coupon Overages:

• Dollar General accepts coupons that have a face value that exceeds the price of the item to which the coupon applies. However, effective as of the most recent update to this policy, the discount received by the customer may not exceed the total pre-tax selling price (after all other discounts) of the item to which the coupon applies.
• Dollar General is in the process of converting its point of sale systems to a new platform that better supports this policy. Until that process is complete, customers in some stores may receive the full face value of a coupon even when it exceeds the pre-tax selling price of the applicable item.
• In such instances, the difference between the face value of the coupon and the pre-tax selling price (after all other discounts) of the item will be applied to the balance of the transaction. These coupon overages will not be given back at the end of the transaction as cash. 
• Coupon overages cannot be applied to gift cards, pre-paid money cards, phone cards, alcohol, or tobacco. 
• Other restrictions may apply.
• If you have questions regarding coupons at a specific store, please contact the store manager or get in touch with us here.

Dollar General will NOT accept coupons that are as follows:

• From other retailers
• Expired
• Photocopies
• Screenshots
• Pictures of any kind
• Internet coupons without a scannable barcode, a Dollar General promotion code, or a visible and valid expiration date.
• For "free" items that do not contain a purchase requirement (i.e., buy one get one free is acceptable)
• Manufacturer coupons that do not have a "remit to:" address on the coupon.

Please Note:

• All coupon offers available only while quantities last.
• Dollar General does not match competitor Ad prices.
• Dollar General does not double or multiply the value of coupons.
• Transactions cannot be broken up to avoid coupon stacking restrictions.
• Only one Dollar General Digital Coupon Account per person.
• In all situations, Dollar General reserves the right to:

Limit purchase quantities to typical retail purchase quantities and to exclude resellers/dealers.
Not accept coupons over a certain dollar amount, as well as above a certain threshold as it relates to the total transaction.
Remove any coupon or offer for any reason, including both manufacturer coupons and store discounts.

Thank you for your business and for shopping Dollar General!