Customer Support

SAFETY, SECURITY & PRIVACY

SECURE SHOPPING GUARANTEE

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Secure Shopping Guarantee has been established for every transaction made with www.dollargeneral.com. If any unauthorized charges were to appear on your credit card as a result of shopping with www.dollargeneral.com, you must notify your credit card provider in accordance with its reporting rules and procedures.

TERMS AND CONDITIONS

1.           Introduction
Welcome to the websites and applications provided by Dollar General Corporation. Your access and/or use of Dollar General websites, including without limitation dollargeneral.com and dg.coupons.com (the “Websites”), and mobile applications, including without limitation “DG” and “DG GO!” (the “Apps”), is governed by the following terms and conditions. The Websites and Apps are provided by Dollar General Corporation (referred to herein as “Dollar General”, “we”, “our” or “us”).  Please read these Terms and Conditions carefullyThese Terms and Conditions contain a Class Action Waiver in Section 26 below. BY ACCESSING AND/OR USING THE WEBSITES AND/OR APPS, YOU AGREE TO BE BOUND BY ALL OF THESE TERMS AND CONDITIONS, WHICH INCLUDE THE PRIVACY POLICY (AS DEFINED HEREIN) AND ANY OTHER AGREEMENTS, POLICIES OR TERMS AND CONDITIONS INCORPORATED BY REFERENCE (COLLECTIVELY, THE “TERMS”). IF YOU ARE UNWILLING TO BE BOUND OR CANNOT COMPLY WITH THESE TERMS, YOU SHOULD NOT ACCESS THE WEBSITES OR APPS.

2.           Eligibility

By accepting these Terms through your access or use of the Websites and/or Apps, you certify that you are at least 18 years of age or that, if you are under 18, but at least 13 years of age, you are accessing or using the Websites and/or Apps under the supervision of a parent or legal guardian who agrees to be bound by these Terms. Dollar General does not knowingly collect personal information about children under 13 years of age. If we become aware that a child under the age of 13 has provided personal information to us, we will delete the information from our records.  If you are a parent or legal guardian agreeing to these Terms for the benefit of a child between the ages of 13 and 18, you are fully responsible for the child’s use of the Websites and/or Apps, including all financial charges and legal liability that may arise out of your child’s usage of the Websites and/or Apps.

3.           Account Registration

You may be required to create an account (by submitting a first and last name, an email address, a phone number and creating a password) to access certain services or areas of the Websites and/or Apps. By creating an account you are registering with all of the Websites and Apps.  In doing so, you certify that the information you provide is accurate and complete. You also agree to update your account information in the event any of your information changes.  You may not enter or use an email address: (1) owned or controlled by another person with the intent to impersonate that person, (2) that is offensive, or (3) that violates the intellectual property or other rights of any person.  Failure to comply with the terms of this paragraph shall constitute a material breach of these Terms, which may result in a rejection or immediate termination of your account. We further reserve the right to cancel, in our sole discretion, your account at any time.    

4.           Account Security

Your account shall be for personal non-commercial use only. You are solely responsible at all times for maintaining the confidentiality of your account, including without limitation your password.  You are fully responsible for restricting access to your computer and all activities that occur under your account, whether or not you authorize such activities. Dollar General is not responsible for any losses arising out of the unauthorized use of your account.

 

5.           License Grant

Subject to these Terms, you are hereby granted a limited, revocable, non‑exclusive, non-transferable right to access and use the Websites and/or Apps (the “License”) for personal, non-commercial purposes, for as long as Dollar General supports the Website and/or Apps. Dollar General reserves any and all rights, implied or otherwise, which are not expressly granted to you hereunder, and retains all rights, title, and interest in and to the Websites and/or Apps. You are expressly prohibited from making, and this License does not include permission to make, any commercial use of the Websites and/or Apps.

6.           License Restrictions

You may not copy, modify, download, make derivative works of, rent, lease, sell, sublicense, distribute or transfer the Websites and/or Apps, in whole or in part, except as otherwise expressly authorized under this Agreement, and you agree to use reasonable efforts to prevent its unauthorized use and disclosure.

7.           Prohibited Uses

You may only use the Website and/or Apps for lawful purposes in accordance with the terms of the License granted in these Terms. As a condition of your access and or/use of the Websites and/or Apps, you warrant to Dollar General that you will not use the Websites and/or Apps for any purpose that is unlawful or prohibited by these Terms. Whether on behalf of yourself or on behalf of any third party, and in addition to any and all other restrictions set forth in these Terms, you may not:

 

  • Frame, mirror, or use framing techniques on any part of the Websites and/or Apps without Dollar General’s express prior written consent;
  • Make any use of data extraction, scraping, mining, or other data gathering tools, or create a database by systematically downloading or storing content from the Websites and/or Apps, or otherwise scrape, collect, store, or use any Content, product listings, descriptions, prices, or images, except pursuant to the License granted by these Terms;
  • Make available through or in connection with the Websites and/or Apps any virus, work, Trojan horse, Easter egg, time bomb, spyware, or other computer code, file or program that is or is potentially harmful or invasive or intended to damage or hijack the operation of, or to monitor the use of, any hardware, software, or equipment;
  • Use any meta tags or any other hidden text utilizing Dollar General’s name, marks, logos, or URLs;
  • Use a buying agent to conduct transactions on the Websites and/or Apps;
  • Conduct fraudulent activities on the Websites and/or Apps;
  • Harvest or collect personally identifiable information about other users of the Websites and/or Apps;
  • Restrict or inhibit any other person from using the Websites and/or Apps;
  • Modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Websites and/or Apps; or
  • Remove any copyright, trademark, or other proprietary rights notice from the Websites and/or Apps or materials originating from the Websites and/or Apps.

 

8.           Website and App Security

In addition to any and all other prohibited acts described in these Terms, you are prohibited from violating or attempting to violate the security of the Websites and/or Apps, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with the functioning of the Websites and/or Apps or with service to any user, host or network, including, without limitation, via means of submitting a virus to the Websites and/or Apps, overloading, "flooding," "spamming," "mailbombing" or "crashing;" or (d) sending unsolicited email, including without limitation unauthorized emails on behalf of Dollar General and/or promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. Dollar General will investigate occurrences of such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who commit such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Websites and/or Apps or any activity being conducted on the Websites and/or Apps. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Websites and/or Apps other than the search engine and search agents provided by Dollar General or web browsers that are generally publicly available.

 

9.           Forward-Looking Statements

Some of the information contained on the Websites and/or Apps may express or imply our outlook, plans, intentions, objectives, financial projections, future operations or expected future economic performance. These, and similar statements, are forward-looking statements within the meaning of the federal securities laws and concern matters that involve risks, uncertainties and other factors that may change at any time and/or cause our actual performance to differ materially from those expressed or implied by these statements. All forward-looking information should be evaluated in the context of these risks, uncertainties and other factors. A reader can identify forward-looking statements because they are not limited to historical fact and/or they use words such as “would,” “will,” “may,” “should,” “can,” “could,” “outlook,” “opportunity,” “believe,” “anticipate,” “aim,” “project,” “predict,” “plan,” “expect,” “seek,” “assume,” “are likely to,” “estimate,” “committed,” “objective,” “forecast,” “prospect,” “potential,” “goal,” “confident,” “positioned,” “intend,” “will likely result,” “continue,” “looking ahead,” “looking forward,” “going forward,” “years ahead,” “focused on,” “future,” “guidance,” “subject to,” and similar expressions that concern our strategies, plans, initiatives, intentions or beliefs about future occurrences or results. Dollar General believes the detailed assumptions underlying these forward-looking statements are reasonable; however, it is very difficult to predict the effect of known factors on Dollar General’s future results, and we cannot anticipate all factors that could affect future results or that may be important to you, and therefore, actual results may differ materially from those projected or implied in the forward-looking statements. Important factors which could cause actual results to differ materially from the expectations expressed in or implied by such forward-looking statements include, but are not limited to, those set forth in our descriptions of risk factors in our latest Annual Report on Form 10-K, and any subsequent Quarterly Reports on Form 10-Q or Current Reports on Form 8-K filed with the U.S. Securities and Exchange Commission (“SEC”), which should be read in conjunction with the forward-looking statements on the Websites and/or Apps. All forward-looking information should be evaluated in the context of these risks, uncertainties and other factors.

 

All forward-looking statements are qualified in their entirety by the risk factors set forth in our latest Annual Report on Form 10-K, and any subsequent Quarterly Reports on Form 10-Q or Current Reports on Form 8-K filed with the SEC, as well as by other cautionary statements that Dollar General makes from time to time in its SEC filings and public communications. Dollar General cannot assure you that Dollar General will realize the results or developments Dollar General anticipates or, even if substantially realized, that they will result in the consequences or affect Dollar General or our operations in the way Dollar General expects. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date when made. Except as may be required by law, Dollar General undertakes no obligation, and specifically disclaims any duty to update or revise any forward-looking statements to reflect events, information or circumstances arising after the date on which the forward-looking statements were made. You are advised, however, to consult any further disclosures Dollar General may make on related subjects in our documents filed with the SEC, in press releases or in other communications.

 
10.         Information and Press Releases

The Websites and/or Apps may contain press releases, webcast information and other information or materials, including without limitation, information about Dollar General. This content is provided for informational purposes only. While the information contained on the Websites and/or Apps was believed to be accurate as of the date prepared, it may no longer be accurate or complete today. Dollar General makes no representations as to the completeness, accuracy, reliability, validity, or timeliness of such information, press releases and/or materials, and it disclaims any duty or obligation to update this information.

 
11.         No Offers of Securities

The Websites and/or Apps and the information contained herein do not constitute an offer or a solicitation of an offer for the purchase or sale of any securities. None of the information contained herein is intended to be, and no such information shall be deemed to be, incorporated into any of our securities law filings.

12.         Privacy Policy

The Privacy Policy contains descriptions of the information Dollar General may collect from you as a result of your use of and/or accessing of the Websites and/or Apps. You acknowledge that any personal information that you provide through the Websites and/or Apps will be used by Dollar General in accordance with the Privacy Policy. Please click here to view our Privacy Policy.

 

13.         Third-Party Websites and Content

Our Websites and/or Apps may contain display names, marks, products, pop up texts, advertisements of third parties and links to third-party websites (“Third Party Content”). Third Party Content also includes any portions of software or application-programming interfaces created or maintained by third parties. This Third Party Content is provided solely as a convenience to you and not as an endorsement, recommendation or adoption by us of the Third Party Content or the third party that provided it. We do not monitor and are not responsible for the Third Party Content or its accuracy or completeness, and we make no representations or warranties whatsoever regarding such Third Party Content. The Third Party Content also may contain opinions and viewpoints of third parties that are not our opinions or viewpoints. We do not control any Third Party Content and disclaim any responsibility for the use and protection by our third party vendors of any personal information collected by them, and we are not responsible for their privacy or security practices. We strongly recommend that you review and understand the terms and conditions, privacy policies, settings and information of each third party website and/or all Third Party Content. If you decide to leave our Websites and/or Apps and access any Third Party Content, you do so at your own risk. In no event will we be liable, directly or indirectly, to anyone for any damage or loss arising from or relating to any access of or use, continued use or reliance on any Third Party Content, any products or other materials relating to any such Third Party Content, or any link contained in any Third Party Content.


14.         Trademarks
DOLLAR GENERAL®, the DOLLAR GENERAL Logo, the Dollar General product names referenced on the Websites and/or Apps and all other Dollar General trademarks and service marks ("Dollar General Marks") are trademarks and service marks or registered trademarks and service marks of Dollar General. Any unauthorized use of the Dollar General Marks is strictly prohibited. You acknowledge Dollar General's exclusive rights to the Dollar General Marks and agree not to display or use the Dollar General Marks in any manner.

 

Other trademarks, trade names and service marks used or displayed on the Websites and/or Apps are the registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained on the Websites and/or Apps grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on the Websites and/or Apps without the written permission of Dollar General or such other third party owner.


15.         Copyrights
Except as otherwise provided, we own or have the rights to use all content contained on the Websites and/or Apps, including without limitation the information, materials, text, graphics, site design, and the selection, assembly and arrangement thereof ("Content"). The Content is protected by copyright laws of the U.S. and other countries and may not be used for any commercial purpose or copied, distributed, modified, reproduced, performed, published, posted or reverse engineered in whole or in part without our prior written permission. We authorize you to view and print one copy of the materials only for your personal, informational, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials. Nothing in these Terms shall be deemed to grant to you or any other individual viewing the Websites and/or Apps any license or right in or to any Content or the Dollar General Marks.

If you would like to obtain permission to make any use of any of the materials (including without limitation the Content or the Dollar General Marks) on our Websites and/or Apps not permitted by these Terms, please contact us in writing at: Dollar General Corporation,100 Mission Ridge, Goodlettsville, TN 37072, Attn: Corporate Communications.


16.         Digital Millennium Copyright Act Notice

Notice and Procedure for Making Claims of Copyright Infringement.

Dollar General is committed to complying with U.S. copyright law and responding to claims of copyright infringement.  Dollar General will promptly process and investigate notices of alleged infringement by third parties and will take appropriate actions as set forth herein.

Notifications of claimed intellectual property infringement should be sent to our Designated Agent in the manner described below:

Designated Agent: Rachel White, Senior Director Marketing

By Mail: Dollar General Corporation, 100 Mission Ridge, Goodlettsville, TN 37072

By Email: rwhite@dollargeneral.com

You must provide all of the following information when providing notice of the alleged intellectual property infringement:

  1. A physical or electronic signature of a person authorized to act on behalf of the intellectual property owner;
  2. Identification of the intellectual property claimed to have been infringed;
  3. Identification of the material that is claimed to be infringing or to be the subject of the infringing activity and that is to be removed or access to which is to be disabled, as well as information reasonably sufficient to permit Dollar General to locate the material;
  4. Information reasonably sufficient to permit Dollar General to contact the intellectual property owner, such as an address, telephone number, and, if available, an electronic mail address;
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the intellectual property owner, its agent, or law; and 
  6. A statement that the information in the notification is accurate, and that, under penalty of perjury, you are authorized to act on behalf of the intellectual property owner.

For more details on the information required for valid notification of copyright under the Digital Millennium Copyright Act, see 17 U.S.C. 512(c)(3).

Upon receipt of a valid notification of alleged copyright infringement by a third party, Dollar General shall remove or disable access to the material identified in the notice and is required to take reasonable steps to notify the user who posted the allegedly infringing content ("Alleged Infringer"). The Alleged Infringer is allowed under the law to send Dollar General a counter–notification. If Dollar General receives a valid counter notification, it shall provide the complainant with a copy of the counter notification, inform the complainant that it will replace the removed material or cease disabling access to it in 10 to 14 days from receipt of the counter notification, and replace the removed material or cease disabling access to it in 10 to 14 business days, provided that Dollar General has not received notice from the complainant that an action has been filed seeking a court order to restrain the alleged infringer from engaging in infringing activity relating to the material on the Website.

You should be aware that, under the Digital Millennium Copyright Act, claimants who make misrepresentations concerning copyright infringement may be liable for damages incurred as a result of the removal or blocking of the material, court costs, and attorneys’ fees.

17.         Indemnity
To the fullest extent permitted by law and as a condition of the use of the Websites and/or Apps, you agree to defend, indemnify and hold harmless Dollar General and its subsidiaries and affiliates, and their respective directors, officers, agents and employees from and against any claims, actions, demands, suits, costs, losses, liabilities, damages, investigations or inquiries, judgments costs and expenses (including, but not limited to, reasonable attorneys’ fees): (i) arising out of or otherwise relating to your access and/or use of the Websites and/or Apps, (ii) any breach by you of these Terms, or (iii) the infringement or other violation by you, or any third party using your account, of any intellectual property or other right of any person or entity. Dollar General reserves the right, at our expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by and, in any event, you agree to cooperate with Dollar General if and as requested by Dollar General in the defense and settlement of any such matter.

18.         Termination

These Terms are effective unless and until terminated either by you or Dollar General. You may terminate these Terms at any time, provided that you discontinue further use of the Websites and/or Apps.  To the fullest extent permitted by law, Dollar General also may terminate these Terms at any time and may do so immediately without notice, and accordingly deny you access to the Websites and/or Apps, in our sole discretion: (i) if you fail to comply with any term or provision of these Terms, (ii) for any other reason or (iii) for no reason at all.  Upon any termination of these Terms by either you or Dollar General, you must promptly destroy all materials downloaded or otherwise obtained from the Websites and/or Apps, as well as all copies of such materials.  All provisions of these Terms which are by their nature intended to survive termination shall survive such termination, including without limitation the following sections: “Export Policy”, “Trademarks”, “Copyrights”, “Website and App Security”, “Disclaimer of Warranties”, “Limitation of Liability”, “Indemnity” and “Miscellaneous.”

 

19.         Disclaimer of Warranties

You expressly understand and agree that:

 
1. 
TO THE FULLEST EXTENT PERMITTED BY LAW, YOUR USE OF THE WEBSITES AND/OR APPS IS AT YOUR SOLE RISK, AND THE WEBSITES AND/OR APPS, AND THE CONTENT, MATERIALS, PRODUCTS, SERVICES, FUNCTIONALITY, AND OTHER ITEMS INCLUDED OR MADE AVAILABLE ON THE WEBSITES AND/OR APPS, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. IF YOU ARE DISSATISFIED WITH THE WEBSITES AND/OR APPS, ANY CONTENT ON THE WEBSITES AND/OR APPS, OR THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY, TO THE FULLEST EXTENT PERMITTED BY LAW, IS TO DISCONTINUE USING THE WEBSITES AND/OR APPS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

 

2. TO THE FULLEST EXTENT PERMITTED BY LAW, NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE WEBSITES AND/OR APPS SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THESE TERMS. DOLLAR GENERAL MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITES OR APPS OR THE CONTENT, MATERIALS, PRODUCTS, SERVICES, FUNCTIONALITY, OR OTHER ITEMS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU ON THE WEBSITES AND/OR APPS.

 

3. ALL PRODUCTS PURCHASED ON OR THROUGH THE WEBSITES AND/OR APPS ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURERS, DISTRIBUTORS AND SUPPLIERS, IF ANY.  TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS LISTED OR PURCHASED ON OR THROUGH THE WEBSITES AND/OR APPS.  WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION TO THE FULLEST EXTENT PERMITTED BY LAW.  WE MAKE NO WARRANTIES TO THOSE DEFINED AS “CONSUMERS” IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENTS ACT. 

 

20.         Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU ALSO EXPRESSLY UNDERSTAND AND AGREE THAT WE DO NOT ASSUME ANY RESPONSIBILITY, AND UNDER NO CIRCUMSTANCES SHALL DOLLAR GENERAL OR ANY OF ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES, DIRECTORS, OFFICERS, SHAREHOLDERS OR AGENTS, BE LIABLE FOR, ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES TO, OR VIRUSES OR OTHER MALWARE THAT MAY INFECT YOUR COMPUTER, TELECOMMUNICATION EQUIPMENT, OR OTHER PROPERTY CAUSED BY OR ARISING FROM YOUR ACCESS TO, USE OF, OR BROWSING THE WEBSITES AND/OR APPS, OR YOUR DOWNLOADING OF ANY MATERIALS FROM THE WEBSITES AND/OR APPS.  THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT OR TORT, EVEN IF DOLLAR GENERAL HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IF ANY PART OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF DOLLAR GENERAL UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100), UNLESS PROHIBITED BY LAW.

 

EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY OR DISCLAIMER OF WARRANTIES IS TO ALLOCATE THE RISKS UNDER THE AGREEMENT BETWEEN YOU AND DOLLAR GENERAL. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND DOLLAR GENERAL. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE(S).

 

21.         Merchandise Content Disclaimer

Product information accessed through the Websites and/or Apps is obtained from claims made by the Product’s manufacturer.  Please note that, on occasion, manufacturers may alter their labels so the actual product packaging and materials may contain different information than that shown on the Websites and/or Apps, thus we cannot guarantee the accuracy, completeness or timeliness of any product information. We recommend that you do not solely rely on the information presented on the Websites and/or Apps and that you always read labels, warnings and directions before using or consuming any product.  For additional information about a product, please contact the manufacturer.  We assume no liability for inaccuracies or misstatements about any manufacturer’s products.    

 

22.         Colors of Products

Dollar General attempts to display the colors of the products shown on the Websites and/or Apps as accurately as possible.  However, as the actual colors you see depend on your monitor’s or mobile device’s display, we cannot guarantee that your monitor’s or mobile device’s display of any color will be accurate.

 

23.         Product Images

Product images on the Websites and/or Apps are for general reference only. Products sold in a Dollar General® retail store and/or through the Websites and/or Apps may differ in size, packaging, etc. from the product images on the Websites and/or Apps.

 

24.         Product Limitations

To the fullest extent permitted by law, Dollar General reserves the right, without prior notice: (i) to limit the available quantities of the products on the Websites and/or Apps, (ii) to discontinue selling any product, (iii) to impose conditions on the honoring of any coupon, coupon code, promotional code or other similar promotion, and (iv) to refuse to provide any person with any product.  To the fullest extent permitted by law, we further reserve the right to cancel multiple orders of a limited quantity item purchased by the same account or credit card, and to cancel multiple orders of a limited quantity item that use the same billing and/or shipping address. 

 

25.         Export Policy

You acknowledge that any purchased goods licensed or sold on the Websites and/or Apps, which may include software or technology, are subject to the customs and export control laws and regulations of the United States of America and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured and/or received. By purchasing, downloading or using technology or software from the Websites and/or Apps, you agree to abide by the applicable laws, controls, rules and regulations including, but not limited to, the Export Administration Act and the Arms Export Control Act, and you represent and warrant that you will not transfer, by electronic transmission or otherwise, the software or technology to a foreign national or a foreign destination in violation of law. You further represent, warrant and covenant that you are not (a) located in or a resident or a national of any country subject to a U.S. government embargo or other restriction or that has been designated by the U.S. government as a ‘”terrorist supporting” country or (b) on any of the U.S. government lists of restricted end users.

 

26.         Video, Movie and Computer Game Ratings

Dollar General participates in the video and computer game industry’s standardized rating system developed by the Entertainment Software Rating Board (ESRB), and in the Motion Picture Association of America (MPAA) ratings system.ESRBratings are placed on game packaging and MPAA ratings are placed on movie and television show packaging to let you know the nature of the content and the ages for which the game or movie is appropriate.  Dollar General does not sell games rated "AO: Adult Only" or movies rated NC–17. Games rated "M: Mature" and movies rated R are intended for mature audiences only and are noted as such on the Websites and/or Apps. By ordering any "M: Mature" rated game or certain "RP: Rating Pending" games, or an R rated movie or certain "NR: Not Rated" movies, you are certifying that you are at least 17 years of age.

 

27.         Order Confirmations, Pricing Errors or Inaccuracies

By confirming your purchase at the end of the checkout process, you agree to accept and pay all charges that may be incurred by you or on your behalf through the Websites and/or Apps, at the price(s) in effect when such charges are incurred, including without limitation all applicable taxes and shipping charges.  Dollar General’s acknowledgment of an order that you have placed means that your order has been received, not that it has been accepted or shipped. Dollar General reserves the right to refuse or cancel any orders placed for products where the sale or use of such products in your State is restricted and prohibited.  You remain responsible for any taxes that may be applicable to any orders you have placed to the fullest extent permitted by law. You represent and

 

At this time we ship only to APO, FPO and to locations within the 50 United States. We do not ship merchandise to any US Territories or any international locations.

 

We will use our best efforts to describe and display products accurately on the Websites and/or Apps.  However, there may be incidents where a product on the Website is mispriced, described inaccurately or no longer available. As a result, we cannot and do not guarantee the accuracy or completeness of any information that appears on the Websites and/or Apps, including, but not limited to, prices, product descriptions, images of products, specifications or availability.  Dollar General reserves the right to modify or replace information for any reason and at any time without prior notice to the fullest extent permitted by law. In the event of a pricing or availability error on the Websites and/or Apps, Dollar General reserves the right to cancel any orders resulting from such pricing errors to the fullest extent permitted by law. Please note that there may likely be instances where the prices on the Websites and/or Apps for a particular product differ from the prices listed at a Dollar General® retail store. 

 

28. Mobile Service and Service Fees

The Websites and/or Apps are currently made available to you free of charge for your personal, non-commercial use. You acknowledge that, to the extent you access and/or use the Websites and/or Apps using your mobile device and wireless mobile data service, obtained from your wireless carrier, your agreement with your wireless carrier will continue to apply during such access or use. As a result, you may be charged by the wireless carrier for access to network connection services, or any third-party charges as they may arise, for the duration of the connection while accessing and/or using the Websites and/or Apps. You accept responsibility for any such charges that arise. If you are not the bill payer for the mobile device being used to access the Websites and/or Apps, you certify that you have received permission from the bill payer.

 

29.         Risk of Loss

The risk of loss and title to the products purchased on the Websites and/or Apps pass to the purchaser upon delivery to the applicable carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

 

30.         Returns

If you are not satisfied with any purchase of merchandise made on the Websites and/or Apps, you may return it per the returns policy listed on the Websites and/or Apps. Please note that no returns of merchandise purchased online will be accepted at any time or for any reason at any Dollar General® retail store.  

 

31.         Rules for Promotions

Any sweepstakes, contests and promotions that are advertised on the Websites and/or Apps shall be governed by separate rules if such rules are promulgated. If you choose to participate in a sweepstakes, contest or promotion, please ensure that you review such rules as well as any applicable privacy policy prior to entering. In the event that the rules of a sweepstakes, contest or promotion conflict with these Terms, the rules of the sweepstakes, contest or promotion will apply.

 

32.         Notice About Location Based Services

THE APPS CONTAIN GLOBAL POSITIONING SYSTEM TECHNOLOGY (“GPS”). The AppS enable gathering of location information from Your MOBILE device. DOLLAR GENERAL HAS THE ABILITY TO TRACK AND MONITOR ANY DEVICE THAT HAS DOWNLOADED THE APPS. DOLLAR GENERAL WILL ONLY USE INFORMATION COLLECTED VIA THE APPS FOR MARKETING RELATED PURPOSES AND TO NOTIFY YOU OF SERVICES AVAILABLE IN A DOLLAR GENERAL® RETAIL STORE. Location information is collected by the Apps while the applications are running based on your opt-in settings. You control when your location is shared with others by managing the settings on your mobile device or within the Apps. You may opt out of sharing location information within the Apps or in the settings of your mobile device. Note that disabling location features may diminish the features of the Apps.

33.         Information Collected by the Websites and Apps

The Website and/or Apps, through Dollar General and/or its third party service providers, may collect data from your computer and/or mobile device as well as any personal information that you submit while using the Websites and/or Apps. A description of the specific data collected by the Websites and/or Apps can be found in the Privacy Policy.

34.         Push Notifications

The Apps include push notifications. By using the Apps you hereby approve the delivery of electronic communications directly to your mobile device. These notifications, including badge, alert or pop-up messages, may be delivered to your mobile device even when it is running in the background. You may have the ability, and it is your responsibility, to control the notifications you do, or do not, receive via your mobile device through your mobile device settings. Standard messaging, data, and other fees may be charged by your wireless carrier to participate in push notifications, for which you are responsible. Fees and charges may appear on your wireless bill or be deducted from your pre-paid balance or data allowances. Your wireless carrier may prohibit or restrict push notifications and/or push notifications may be incompatible with your wireless carrier’s service or your mobile device. Contact your wireless carrier with questions regarding these issues.

35. Terms specific to the Cart Calculator on the DG GO!™ mobile application and/or the Cart Calculator function within the DG App (in either instance, “Cart Calculator”).

 

AT PARTICIPATING DOLLAR GENERAL® RETAIL STORES, CART CACULATOR ALLOWS USERS TO USE THEIR COMPATIBLE MOBILE DEVICE TO SCAN ITEMS TO SEE PRICING AND AVAILABLE DISCOUNTS. 

 

Cart Calculator uses your mobile device’s Bluetooth connection in correlation with a beacon in the Dollar General® retail store you are shopping in to enable you to start scanning items to see pricing.

 

You cannot complete a purchase transaction using only Cart Calculator.  By using Cart Calculator in participating stores, you agree to pay for all products at the register and complete your purchase using the traditional checkout method.

 

Pricing errors may occur when using Cart Calculator; please consult with a Dollar General employee if you have questions on the pricing of any item.  In the event you and any Dollar General employee calculate different totals for your purchase, the calculation confirmed by the Dollar General employee shall be the amount payable by you.

 

In addition to all of its other rights, as set forth in these Terms or as provided by law, Dollar General expressly reserves the right to cancel your account, block your access in whole or in part to Cart Calculator and/or the Websites and Apps, and direct its third-party service providers to block such access for any reason, including without limitation, where Dollar General suspects fraudulent activity may be occurring using Cart Calculator or your log-in credentials.

 

36. Terms specific to the DG GO!™ mobile application and/or the DG GO!™ function within the DG App (in either instance, “DG GO!”).

 

AT PARTICIPATING DOLLAR GENERAL® RETAIL STORES, DG GO! ALLOWS USERS TO USE THEIR COMPATIBLE MOBILE DEVICE TO COMPLETE A PURCHASE.  DG GO! uses your mobile device’s Bluetooth connection in correlation with a beacon in the Dollar General® retail store you are shopping in to enable you to use DG GO! to start scanning items for purchase.  To use DG GO!, you must enter a payment method.

 

Certain items, such as but not necessarily limited to alcohol, particular medicines, tobacco, pre-paid gift cards, mobile phones and phone cards, cannot be purchased using DG GO!. Paper coupons can’t be processed through DG GO! at this time.  Some items may require you to provide a valid form of identification, such as a valid state-issued driver’s license, to complete a purchase.

By using DG GO!, you agree to accurately scan all products before checkout and pay for all products you obtain from the store. If you are unable to scan any products for any reason, including without limitation due to lack of connectivity with your mobile service, please consult with a Dollar General employee to make sure all items are reflected on your receipt at checkout. You agree that Dollar General may review the products in your possession and/or your Digital Receipt at any time and request that any products be re-scanned or any price be re-calculated. In the event you and any Dollar General employee calculate different totals for your purchase, the calculation confirmed by the Dollar General employee shall be the amount payable by you.

 

In addition to all of its other rights, as set forth in these Terms or as provided by law, Dollar General expressly reserves the right to set a maximum single transaction total and/or a maximum daily transaction total, both of which may vary by location, applicable to your use of DG GO!. Dollar General also expressly reserves the right to cancel your account, block your access in whole or in part to DG GO! and/or the Websites and Apps, and direct its third-party service providers to block such access for any reason, including without limitation, where Dollar General suspects fraudulent activity may be occurring using DG GO! or your log-in credentials.

 

Pricing: Pricing errors may occur when using DG GO!  If you have questions on the pricing of any item, please consult with a Dollar General employee prior to leaving the Dollar General® retail store. 

 

Payments: All payment information you provide must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms. We reserve the right to refuse or cancel any payment transaction for any reason, including but not limited to any problems identified by our credit and fraud avoidance department. Currently, DG GO! accepts only credit or debit cards.  Cash, check, EBT, paper manufacturer coupons and gift cards cannot be accepted for DG GO! transactions.  Digital coupons are available and will be automatically applied to the transaction if you meet the purchase requirements.  When you press the Pay button on a DG GO! transaction, your debit or credit card will be charged for the total amount.  

Digital Receipt: For all purchases made via DG GO!, you will automatically be emailed a digital receipt to the email address you provided when you created your DG GO! account.

 

Returns: If you are not satisfied with any purchase of merchandise made in DG GO!, you may return it per the returns policy listed in the Dollar General® retail store. Returns for purchases made via DG GO! will be processed using your return barcode which can be located on the bottom of your digital receipt or within your order history in the account section of DG GO!.

 

37.         Class Action Waiver/Miscellaneous

These Terms constitute the entire agreement between you and us and govern your use of the Websites and/or Apps. These Terms supersede any prior or contemporaneous agreements between you and Dollar General concerning your use of the Websites and/or Apps. These Terms, and the relationship between you and us, shall be governed by the laws of the State of Tennessee without regard to its conflict of law provisions. To the fullest extent permitted by law, you and we agree to submit to the exclusive and personal jurisdiction of the courts located within the City of Nashville, Tennessee. To the fullest extent permitted by law, you further agree that any cause of action initiated against Dollar General relating to these Terms shall be resolved individually, without resort to any form of class action. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, then you and we nevertheless agree that the court should endeavor to give effect to the intentions reflected in the provision, and the other provisions of these Terms shall remain in full force and effect. The language of these Terms shall be construed as to its fair meaning and not strictly for or against any party. To the extent that anything in or associated with the Websites and/or Apps is in conflict with these Terms, these Terms shall take precedence.

38.         Modification of the Websites and/or Apps

Dollar General may modify, suspend or permanently discontinue the Websites and/or Apps, or any portion of the functionalities, at any time without advance notice to you. Dollar General will not be liable to you for any such modification, suspension, or discontinuance. The latest version of the License will be made available on the Websites and/or at the mobile application store where you downloaded the Apps.

 
39.         Changes to Terms

These Terms were last updated on September 26, 2019. We reserve the right to change, modify or amend all or a portion of these Terms at any time to the fullest extent permitted by law, so we encourage you to review them periodically. YOU ACKNOWLEDGE AND AGREE THAT YOUR CONTINUED USE OF THE WEBSITES AND/OR APPS FOLLOWING CHANGES TO THESE TERMS POSTED TO OUR WEBSITES AND/OR APPS WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES.

PRIVACY POLICY

Last Modified: November 15, 2018

 

DOLLAR GENERAL PRIVACY POLICY

Dollar General Corporation (“Dollar General”) provides this Privacy Policy so that you are familiar with how we collect, use and disclose information.

1. What does this Privacy Policy cover?

This privacy policy outlines Dollar General’s practices in connection with websites operated by us from which you are accessing this Privacy Policy (the “Websites”), and through our mobile device software applications (the “Apps”), as well as through HTML-formatted email messages that we send to you that link to this Privacy Policy (collectively, including the Websites, and the Apps, the “Services”). By using any of the Services, you agree to the terms of this Privacy Policy.

2. Important Information Regarding Use of the Services and Third Parties.

We use third parties to provide certain Services. Our Services may contain links to other websites. This Privacy Policy does not address, and we do not control and are not responsible for the content, security and privacy practices of any third parties, including any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.

In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Instagram, Twitter, Pinterest (collectively “Social Media Pages”) Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personally Identifiable Information you disclose to other organizations through or in connection with the Apps or our Social Media Pages.

The Services are operated in the United States and are not intended for use by residents of any country outside of the US. The Services and our use of Personally Identifiable Information is governed solely by US law.

3. What personal information is collected by Dollar General?

We may collect “Personally Identifiable Information” that you provide when you interact with us, including, but not limited to, your first and last name, home address, e-mail address and telephone number.

If you submit any Personally Identifiable Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

We and our service providers may collect Personally Identifiable Information in a variety of ways, including when you:

  • Make an online purchase, return, exchange or request information about our products;
  • Create an online account on the Services, or sign up for e-mails or mobile text messages regarding special offers;
  • Participate in a contest, promotion or sweepstakes
  • Opt in for Geo-Targeted savings alerts and/or use our Store Locator Service; or
  • Provide us with comments or suggestions through the Services.

4. How do you use my Personally Identifiable Information?

We and our service providers may use Personally Identifiable Information:

  • To communicate with you about your use of the Services;
  • To advise you of promotions, sales or other special opportunities, such as digital coupons offers;
    • To complete and fulfill your purchase, for example, to process your payment, have your order delivered to you, communicate with you regarding your purchase and provide you with related customer service.
    • For our business purposes, such as audits, fraud monitoring and prevention, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
    • To personalize your experience on the Services by presenting products and offers tailored to you.

If you have created an account on our Website, you have the opportunity to e-mail product pages to your friends. By using this functionality, you are telling us that you are entitled to provide us with your friend’s name and email address. In order to accomplish this, you must provide your friend’s name and e-mail address to us.

5. Does Dollar General collect Personally Identifiable Information of children?

The Services are not designed for or directed to children under the age of 13, and we request that they do not provide Personally Identifiable Information through the Services.

6. How may Dollar General disclose my Personally Identifiable Information?

Your Personally Identifiable Information may be disclosed:

  • To our affiliates, selected product vendors, and trusted partners with whom we have a business relationship in order to address a product concern, or to notify you of special offers and promotions relating to such companies’ products available through Dollar General;
  • To our third-party service providers who help us provide a particular operation and its services (e.g., electronic commerce, digital coupon platform). Examples of the services performed by these third-party service providers include:
    • payment processing and authorization;
    • fraud protection and credit risk reduction;
    • order fulfillment and shipping;
    • marketing and promotional material distribution.
  • To third-party sponsors of sweepstakes, contests and similar promotions.
  • To identify you to anyone to whom you send messages through the Services.
  • By you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials (including, without limitation, our Social Media Pages). Please note that any information you post or disclose through these services will become public and may be available to other users and the general public. We urge you to be very careful when deciding to disclose any information on the Services.
  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

We also may use and disclose your Personal Information as we believe to be necessary or appropriate: (a) under applicable law; (b) to respond to subpoenas or other requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities; (c) to enforce our Terms of Use; and (d) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.

7. Other Information

“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual, such as:

  • Browser and device information
  • App usage data
  • Information collected through cookies, pixel tags and other technologies
  • Temporary or persistent unique device identifiers
  • Demographic information and other information provided by you
  • Aggregated information

If we are required to treat Other Information as Personally Identifiable Information under applicable law, then we may use it for the purposes for which we use and disclose Personally Identifiable Information as detailed in this Policy.

We and our service providers may collect Other Information in a variety of ways, including:

  • Through your browser or device: Certain information may be collected via your browsers or through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, the name and version of the Services (such as the App) you are using, battery usage, battery charge and battery state. We use this information to ensure that the Services function properly.
  • Through your use of the App: When you download and use the App, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.
  • Using Cookies: Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other anonymous traffic data. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, to personalize your experience while using the Services and to recognize your computer in order to assist your use of the Services. We also gather statistical information about use of the Services in order to continually improve their design and functionality, understand how they are used and assist us with resolving questions regarding them. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Services. We may also use cookies or other technologies to track responses to our online advertisements and marketing emails.If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Services. For example, we may not be able to recognize your computer, and you may need to log in every time you visit. You also may not receive advertising or other offers from us that are relevant to your interests and needs.
  • Using pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.
  • We use Google Analytics, which uses cookies and other, similar technologies to collect information about use of the Services and reports website trends. You can learn about Google’s practices by going to http://www.google.com/policies/privacy/?partners/, and opt out of them by downloading the opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.
  • IP Address: Your IP address is a number that is automatically assigned to the computer or mobile device that you are using by your Internet Service Provider (ISP). An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Services. We may also derive your approximate location from your IP address.
  • Physical Location: We may collect the physical location of your device and/or other location attributes (such as fenceID, speed, altitude, accuracy, and bearing) by, for example, using satellite, cell phone tower or WiFi signals. We may use your device’s physical location and/or location attributes to provide you with personalized location-based services and content. We may also share your device’s physical location, combined with information about what advertisements you viewed and other information we collect, with our marketing partners to enable them to provide you with more personalized content and to study the effectiveness of advertising campaigns. In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you do, we and/or our marketing partners may not be able to provide you with the applicable personalized services and content. Geolocation services can be turned off or on via the Settings Area of the Apps or in the Location Services area of your mobile device. You can stop all collection of information by the Apps by uninstalling the Application. You may use the standard uninstall processes as may be available as part of the mobile device’s operating system or via the mobile application marketplace or network.
  • From you: Information such as your preferred means of communication is collected when you voluntarily provide it.
  • By aggregating information: Aggregated Personally Identifiable Information does not personally identify you or any other user of the Services (for example, we may aggregate Personally Identifiable Information to calculate the percentage of our users who have a particular telephone area code).

We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Other Information with Personally Identifiable Information (such as combining your name with your location). If we do, we will treat the combined information as Personally Identifiable Information as long as it is combined.

8. Our Advertising

We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites or online services, based on information relating to your access to and use of the Services and other websites or online services on any of your devices, as well as on information received from third parties. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.

If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://www.networkadvertising.org/managing/opt_out.asp and http://www.aboutads.info/. You may download the AppChoices app at www.aboutads.info/appchoices to opt out in mobile apps.

9. How does Dollar General secure information?

Dollar General and our third party service providers seek to use reasonable technical, administrative, and physical safeguards to protect Personally Identifiable Information.

Although we work to protect Personally Identifiable Information, you should be aware that no technology is perfect and no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.

10. How do I review the information Dollar General has about me?

If you would like to review, correct or update Personally Identifiable Information that you have previously provided to us, you may do the following, depending on the type of information at issue and the nature of how it was collected:

Information for Accounts Created on Our Website

  • If you have created an Online Shopping account on our Website, you can access your profile information at any time by clicking on the “My Account” link.
  • Information provided to DG Digital Coupons is available in the Settings area of the DG Digital Coupons Webpage or with your eReceipts. If you would like to remove your Digital Coupon account, visit: http://www.dollargeneral.com/dcfeedback

Information We Have Collected and Retained

  • If you would like to review or correct any Personally Identifiable Information we have collected directly from you, please send an e-mail request to privacypolicy@dollargeneral.com.
  • All such e-mail requests must be written in the English language. In your request, please make clear the Personally Identifiable Information that you would like to review or have corrected; however, please do not send or disclose to us, any sensitive Personally Identifiable Information (defined in Section 15 below) in such request.
  • For your protection, we may only implement requests with respect to the Personally Identifiable Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
  • Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change (e.g., when you make a purchase or enter a promotion, you may not be able to change the Personally Identifiable Information provided until after the completion of such purchase or promotion). There may also be residual information that will remain within our databases and other records, which will not be removed or changed.

Information You Provided in Connection With A Promotion or Sweepstakes

  • If you wish to update Personally Identifiable Information you have provided in connection with a promotion or sweepstakes, please consult the Official Rules of that promotion or sweepstakes.

Information Relating to Services Provided by Our Service Providers

  • If you need help accessing your information related to a service provided by one of our service providers, we will assist you by referring you to the third party. Please contact us for that information by submitting an e-mail request to privacypolicy@dollargeneral.com.

Information for Accounts Created on the Apps

  • If you have created an Online Shopping account, you can access your profile information at any time by clicking on the “My Account” link.

11. What are my choices regarding Dollar General’s use and disclosure of my Personally Identifiable Information?

  • If you no longer want to receive marketing-related e-mail from Dollar General, such as e-mails relating to offers or promotions, you can opt-out by selecting the unsubscribe link located within any such e-mail.
  • If you would like to remove yourself from the Dollar General Text message service, reply “STOP” to an incoming message or send the word “STOP” to 34898.
  • If you would like to stop the eReceipt service, you can do so in the settings area for DG Digital Coupons.

We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt-out.

12. Can Dollar General change this Privacy Policy?

Yes. We will post any changes to this Privacy Policy here so that you will always be aware of our privacy practices. Please refer back to this Privacy Policy regularly. The “Last Modified” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services. Your continued use of our Services following our posting of any such changes will mean that you accept such changes.

13. California Do Not Track Policy

Some browsers have a “do not track” feature that may transmit "do not track" signals to the websites and other online services with which the browser communicates. At this time, we do not currently participate in any “Do Not Track” (DNT) systems that would allow us to respond to such browser “do not track” signals.

14. Your California Privacy Rights

If you are a California resident and have provided Personally Identifiable Information to us, you have the right to request and receive information regarding the disclosure of certain categories of your Personally Identifiable Information by Dollar General to our affiliates or third parties for their direct marketing purposes. Any such requests for information can be made by sending an email to privacypolicy@dollargeneral.com or by writing us at:

Dollar General Corporation
100 Mission Ridge
Goodlettsville,TN 37072
Attn: Marketing Department.

15. Sensitive Information

We ask that you not send us, and you not disclose, any sensitive Personally Identifiable Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, or criminal background) on or through the Services.

16. Contacting Us

If you have any questions about this Privacy Policy, please contact us at privacypolicy@dollargeneral.com, or:

Dollar General Corporation
ATTN: Legal Department
100 Mission Ridge
Goodlettsville,TN 37072

Depending on your email service and other related factors to how you send email, email is not an appropriate channel for communicating sensitive information, including, but not limited to, credit card or Social Security numbers to us. Please do not include any sensitive information in your emails to us.

 

VERIFIED BY VISA

Dollar General supports Verified by Visa (VbV), a security technology that authenticates your Visa card and ensures that only the authorized cardholder is placing the order. If the bank that issued your Visa card supports VbV, you may be prompted to enter your password or to sign up for VbV as you check out. You can also activate your current card now.

MASTERCARD SECURECODE

Dollar General supports MasterCard SecureCode, a security technology that authenticates your MasterCard card and ensures that only the authorized cardholder is placing the order. If the bank that issued your MasterCard supports SecureCode, you may be prompted to enter your password or to sign up for MasterCard SecureCode as you check out. You can also activate your current card now.