Dollar General is working to meet the needs of our communities, customers and neighbors, all the while fulfilling our mission of Serving Others. We understand families are relying on us now more than ever to provide a convenient location and help stretch their budgets on essential items.
Recently, we provided an overview of the measures we’re taking to protect the health and safety of our employees and customers. Given the rapidly-evolving nature of this pandemic, we would like to update you on these efforts. Here are the steps we’re taking to ensure that our stores can remain open to serve our customers.
Steps on How We’re Serving Others:
We’re demonstrating our gratitude for our store, distribution center and private fleet employees with an additional $25 million investment in employee bonuses. The additional investment brings us to approximately $60 million. As the Dollar General family continues to serve yours, we continue to recognize all our employees for their ongoing efforts including employees working to source, transport and stock shelves for you.
We have made gloves and face masks (both disposable and reusable/fabric) available to employees who choose, or are required by local governments, to wear them. Employees may wear their own facial coverings as long as disposable masks are appropriately discarded and fabric masks are laundered after each use.
Dollar General is making a $250,000 donation to its Dollar General Employee Assistance Foundation which provides financial assistance to employees during specified times of need.
With approximately 55 million American school children currently home during the day, the Dollar General Literacy Foundation is making a $2 million contribution to support Save the Children’s coronavirus response efforts across rural America to help ensure children continue to learn and have access to nutritious food during nationwide school closures. Save the Children’s programs supported by this donation help provide resources to families to begin or continue at-home learning processes and distribute educational games and toys as well as hygiene materials and shelf-stable foods. Learn more about the Dollar General Literacy Foundation.
Between March 15 and April 30, we hired more than 43,000 individuals with thousands of additional applicants and candidates currently going through the the interviewing and hiring process. We continue to seek candidates to support opportunities across our store, distribution center, private fleet and corporate functions. We provide employees with competitive wages, world-class and award-winning training and development programs and benefits including day-one telemedicine eligibility and Dollar General’s Employee Assistance Foundation, as well as health insurance coverage options, 401K savings and retirement plans, tuition reimbursement, paid parental leave and adoption assistance to eligible employees. Candidates can learn more about a variety of opportunities across the Dollar General network and apply for available openings here.
We are continuing to install sneeze guards across the chain. In the coming weeks, we will have installed approximately 40,000 sneeze guards at all checkout registers across our 16,300+ stores to enhance safety for employees and customers. We are providing additional hand sanitizer to stores for employee and customer use.
Each of our 16,300+ stores have implemented social distancing measures designed to help both employees and customers remain six feet apart near checkouts.
We’re dedicating the first hour of every day to our senior customers so some of our most vulnerable neighbors have the ability to get the things they need during less busy shopping periods.
Our store teams are working diligently to provide customers with a clean, well-stocked shopping experience. In each of Dollar General’s traditional distribution centers and cold storage facilities, enhanced cleaning protocols and social distancing measures are in place, including traffic flow patterns and additional measures in common areas such as restrooms, locker rooms and break rooms.
We’re monitoring the impact of COVID-19 while following guidance from the CDC, the World Health Organization, U.S. Department of State and local health authorities. Our cross-functional task force is diligently working to guide our practices and responses to promote employee and customer safety.