Dollar General

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Return Rules and Restrictions

  • You must include the return form or bottom portion of the original packing slip. Be certain to save copies for your records.
  • Shipping and handling costs, gift-wrap costs and other charges are non-refundable.
  • We will not accept C.O.D. or third-party billing for returned merchandise.
  • In the case of shipping damages, please contact the carrier or our Customer Support department at 877-463-1553.
  • You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. Your refund will include the cost of the item, plus any applicable sales tax.
  • Items purchased at our online store may not be returned to a retail store.
  • Items purchased at a retail store may not be returned to our online store.