Damaged or Defective Items
If you receive a damaged or defective item, contact a Customer Support Representative within 30 days of delivery at 877-463-1553. Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. www.dollargeneral.com will make every reasonable effort to assist you with your return. If you do not contact Customer Support, you are responsible for all return shipping charges.
If there is extensive damage to the carton upon delivery, contact a Customer Support Representative immediately at 877-463-1553. Please have your order number available when you call.